There are newer employer reviews for Royal Caribbean Cruises

Helpful (2)

Absolute worst middle management I have ever been a part of.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Certified Vacation Planner in Springfield, OR
Former Employee - Certified Vacation Planner in Springfield, OR

I worked at Royal Caribbean Cruises full-time (more than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Great pay (if you sell and are willing to do OT), unlimited overtime, great product, cool co-workers. Health benefits. Very nice work building with a cafe and workout room on site.

Cons

Terrible management, bad sales policies, unorganized communication between managers and employees, micro-management to death/detriment of production.

Advice to Management

Hire middle managers with real talent and a passion for the company and product, not managers who love to boss people around, know nothing about the product, deter sales. My managers made fun of top producers because we made twice her salary, she commented on it nearly daily, instead of being glad we were padding her numbers.

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  1. Helpful (1)

    Is an excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pier Agent in Miami, FL
    Current Employee - Pier Agent in Miami, FL

    I have been working at Royal Caribbean Cruises part-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    you can grow with in the company great benefits....including health benefits, profit sharing, cruising benefits promoting within company

    Cons

    the cutting of hours for employees working pierside and shoreside

  2. Very good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Miramar, FL
    Current Employee - Sales in Miramar, FL

    I have been working at Royal Caribbean Cruises full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good department to work for - CVP Sales and Customer Service, got to deal with all sorts of customers and situations. Was glad to be promoted to Customer Service for the Sales Department. Liked the challange of the department and people.

    Cons

    I think that management is a little to strick. The supervisiors go over your personal metrics and if they are a little off from goal, they still advise you not to worry. The metrics have everything to do with you being kept or let go.

    Advice to Management

    Please try and be a little more fair and diplomatic when letting someone go

There are newer employer reviews for Royal Caribbean Cruises

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