214 Employee Reviews (View Most Recent)

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1 person found this helpful  

Excellent company to be associated with

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager  in  Miami, FL
Current Employee - Manager in Miami, FL

I have been working at Royal Caribbean Cruises full-time for more than 10 years

Pros

Free Cruises, Great Working Environment, state of the art.

Cons

Expanding constantly, lots of work (too much at times)

Advice to ManagementAdvice

None.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Royal Caribbean Cruises

  1. 1 person found this helpful  

    Mediocre call center job that could have been a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Outreach Inbound Sales  in  Springfield, OR
    Former Employee - Consumer Outreach Inbound Sales in Springfield, OR

    I worked at Royal Caribbean Cruises full-time for more than a year

    Pros

    Selling cruises and the opportunity to interact via telephone with some very interesting customers and travel partners.

    Cons

    Promotions based on seniority, not talent or skill-based - Ridiculous business rules that leave employees feeling micro-managed - Assigned multiple job duties and tasks that fell outside of described realm of responsibilities - Performance based on metrics that employee has absolutely no control over - Schedule changes constantly - Forced overtime - No real upward mobility just horizontal growth

    Advice to ManagementAdvice

    Stop taking advantage of the employer job market. In the time I was with RCCL I saw so much turnover that it was rather disheartening. Treat your employees well and you will retain quality employees instead of having to constantly hire and re-train mediocre employees. Not a difficult concept.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    The World Comes to You

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician  in  Miami, FL
    Current Employee - Technician in Miami, FL

    I have been working at Royal Caribbean Cruises full-time for more than 3 years

    Pros

    You will get paid to see the world. You will meet amazing people and get to do amazing things.

    Cons

    Be prepared to work in an environment that is populated with people from other cultures around the world. That means people that are not used to women being the boss. The health care on board is far from American Standards. Be aware you will live where you work.

    Advice to ManagementAdvice

    Please take care of you're crew better. At the end of the day its a business, but you need to remember that a miserable crew gives a miserable product.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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