There are newer employer reviews for Rural/Metro

4 people found this helpful

On thin ice

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Dispatcher
Current Employee - Dispatcher

I have been working at Rural/Metro full-time (more than 5 years)

Pros

Nationwide transfer opportunities
Paid Vacation
Paid Sick Time* (see cons)
Free Ambulance Rides
The policies change so often you never get bored.

Cons

The chain of command is filled with blurred lines and its members are periodically fired and replaced right before the holiday season.
It's entirely too common to receive several amended policies per week regarding a system that has already been in place for years.
All employees are expendable, and the culture of the company makes this very clear.

Regarding paid sick time: Employees are allowed to call out four times per year. At the fifth call out, the employee is placed on corrective action and is immediately fired at the eighth call out.

Advice to ManagementAdvice

Fix and shrink the chain of command so that everyone knows what they do or do not have control over, to alleviate the rampant, drastic policy changes. Work on fostering a culture that is less fear-based and more comfortable in order to maximize productivity and reduce turnover.

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. 3 people found this helpful

    This Use to be the place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Scottsdale, AZ
    Former Employee - General Manager in Scottsdale, AZ

    I worked at Rural/Metro full-time (more than 5 years)

    Pros

    Good People, Convenient Location near Freeway

    Cons

    Unethical Upper Management, Don't trust anything they say.

    Advice to ManagementAdvice

    Stop making promises that you have no intention on keeping.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful

    Hard work low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EMT in San Jose, CA
    Former Employee - EMT in San Jose, CA

    I worked at Rural/Metro full-time (less than a year)

    Pros

    FUn people, lots of cool experience but the pay was minimal at best and the people overlooking you want to fire you

    Cons

    Lots of tough work, exposure to diseases, mean employees, people there hate their jobs

    Advice to ManagementAdvice

    Give people some real money and benefits

    Recommends
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Rural/Metro

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