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Helpful (2)

Poor Ryder Service Manager's

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Service Manager
Current Employee - Service Manager

I have been working at Ryder System full-time (More than 10 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

If you thrive on having responsibility, you'll love working here!

Cons

All those responsibilities... you won't have the authority to make many decisions, as we were able to do. They have a leash on you now and they think that's a good thing. They will tell you (after you are hired) that to do the job properly it will take you 120-130 hours PER WEEK!! They will only focus on what you don't get done, not on what you do well. Get as much money as you can up front... raises are as frequent as snow at their headquarters (Miami). They have little respect for their front line managers.... be prepared to be un-appreciated.

Advice to Management

Get real on Service Manager expectations... let the Service Manager do his/her job and spend time with their (your) customers and build durable relationships. When you give out bonuses... pay the Service Managers first, not the sales staff! Without the service department, you have nothing to sell!

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  1. Helpful (1)

    Never again

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Class A Truck Driver in Baltimore, MD
    Current Employee - Class A Truck Driver in Baltimore, MD

    I have been working at Ryder System full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people to work with but not work for Great accounts Good benefits

    Cons

    Pay sucks...no raise in 7 yrs Upper management will stab you in the back in a heartbeat No room to advance if your a driver...most managers could care less if you stay or go when i started you seen drivers with 15-20 yrs not anymore...maybe 1-2 yrs sad that they have let a great company go down the drain...might as well be working for JB or Schneider

    Advice to Management

    Need to start taking care of the drivers you have and maybe you could retain them longer than 1 year


  2. Helpful (3)

    Liked company at first but very disappointing last year or two.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Alpharetta, GA
    Former Employee - Supervisor in Alpharetta, GA

    I worked at Ryder System full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great co-workers, some flexibility, opportunity for training

    Cons

    Culture changed to one of subtle intimidation by senior management leading to poor morale. Limited to no support from HR. Outdated technology

    Advice to Management

    Need to work on changing culture to one of open communication and shared goals. Many people stay because work is hard to get. If economy picks up, I believe more people will be looking elsewhere.


There are newer employer reviews for Ryder System
There are newer employer reviews for Ryder System

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