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There are newer employer reviews for SCC

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Helpful (3)

Managed Service company KPI driven with little oppertunity

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Operations Manager in London, England (UK)
Current Employee - Operations Manager in London, England (UK)
Doesn't Recommend

I have been working at SCC full-time (More than a year)

Pros

Sales teams appear to get reasonable levels of support and back up. Trainee scheme set up to take on younger trainee Hardware Break Fix engineers.

Cons

Senior Management in Managed Services dept focused totally on KPIs with little interest in Customer satisfaction. Company is very American in its approach to its work force higher / fire at will. Little / no opportunity for progression with in Managed Services

Other Employee Reviews for SCC

  1. Helpful (4)

    Sell hard worry about the delivery later

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at SCC full-time (More than a year)

    Pros

    Some hardworking people remain (not for long)

    Cons

    high % comp plans for sales people who sell at any cost with the delivery teams picking up the pieces later

    Advice to Management

    Invest in people and have a compl plan covering sales and delivery teams and only paid when the customer is happy


  2. Helpful (1)

    Could be a good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at SCC full-time (More than a year)

    Pros

    Large organisation. Some good Middle management

    Cons

    Most good Middle managers have been poached by vendors or other resellers so we are left with a disorganised company. Staff are not happy and many are looking at leaving. Poor development and there are not clear routes for promotion. Basic salaries are low and commission is often wrong.

    Advice to Management

    Value the good staff and look at why so many people are leaving.


There are newer employer reviews for SCC
There are newer employer reviews for SCC

See Most Recent

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