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4 people found this helpful

Incompetent Senior Management, underpaid, and overworked

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Project Manager - Localization in Superior, CO
Current Employee - Project Manager - Localization in Superior, CO

I have been working at SDL

Pros

- Job stability
- Career growth
- Experience in project management
- Localization experience
- Good peers

Cons

- Too much bureacracy for as quick as you are expected to handle situations.
- Promotions come often but often receive a "pay increase" that is the same as you were making before.
- Business Unit Director and above expect you to want to work 60 or more hours a week regularly to get ahead.
- Too much noise and chaos in office to be able to think or have a conversation with a customer on the phone.
- Management vocally only cares about $$
- More work tossed at less and less people
- Turnover
- Incompetent Operations Manager who senior management thinks is brilliant allowed to come and go as he pleases while everyone else works likes slaves.

Advice to ManagementAdvice

- Your customers could be reading this right now!
- Your customers will tire of cycling through SDL contacts that don't stay
- Pay people fair wages considering the increasing profitability of the company. We are tired of hearing about how you can't pay more money to people because other divisions aren't doing as well. We aren't stupid - your financials are public! With as many hours as you expect people to work I would make more hourly at McDonald's
- Deal with your resourcing issues in all offices. Apparently Mark Lancaster needs another gold chain, but maybe instead you should hire enough people to process the increasing work you are getting
- Get an HR department that is loyal to the employees rather than senior management.

Doesn't Recommend
Disapproves of CEO
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  1. 2 people found this helpful

    Long hours are expected and considered normal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Superior, CO
    Former Employee - Anonymous Employee in Superior, CO

    I worked at SDL

    Pros

    Growing company in a tough market

    Cons

    a) Distrust of employees. b) Expected to work 45+ and over past months the average is about 55 c) team leads and management don't like "stars", they prefer people to be subordinate (if you're too good you'll likely be back-stabbed) d) sending as many jobs as possible overseas

    Advice to ManagementAdvice

    Don't consider 9 hours a day to be "normal" and 48+ hours to be the "target range" as your timesheet system indicates by marking 48+ as green and less than 40 as red. Too many people are regularly working past midnight. I was chastised as complaining with "only" 55-60 hours per week. Hire within America during this economic crisis, rather than sending work/jobs overseas.

    Doesn't Recommend
  2. 1 person found this helpful

    Odd, disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Linguistic Software Tester in Superior, CO
    Current Employee - Linguistic Software Tester in Superior, CO

    I have been working at SDL

    Pros

    Descent hourly rates
    Good time-management for free-lancers

    Cons

    Lack of professionalism
    Nepotism
    Disorganization
    Lack of communication

    Advice to ManagementAdvice

    True professionals may cost more, but your don't have to do the same job twice... or three times.

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