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Career Opportunities

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Communications Manager in Barcelona (Spain)
Current Employee - Communications Manager in Barcelona (Spain)

I have been working at SELLBYTEL Group full-time (More than a year)

Recommends
Neutral Outlook
Recommends
Neutral Outlook

Pros

-International and diverse environment -Modern and clean offices in Barcelona -Each month Business and Communications Training courses are available for all -You can sign up for Free Language Courses (Spanish and English) -The Volunteers Program allows us to contribute and participate to good causes -There is a Football League every year open to all company -Other events such as marathons and ski trips are organized each year

Cons

-It's true that salaries are not as high as in UK or Switzerland, but living Barcelona and working 15 min. from the beach is definitely the added bonus.

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  1. Helpful (1)

    Chaotic, but nice enough people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advisor in Barcelona (Spain)
    Former Employee - Customer Advisor in Barcelona (Spain)

    I worked at SELLBYTEL Group full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I found the co-workers and managers to be friendly. The location was good. If you stay long enough, the chances of a promotion are there.

    Cons

    It was chaotic, HR would tell one thing, then the team leader would say the opposite, etc.. The pay was low. Turnaround is high, I imagine because pay and benefits aren't up to par.

    Advice to Management

    Ensure better communication between departments. Consider better compensation to retain the talented employees.


  2. Helpful (2)

    Amazing humans, worst corporation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Barcelona (Spain)
    Current Employee - Customer Service Agent in Barcelona (Spain)

    I have been working at SELLBYTEL Group full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The people working in the team as agents are very supportive and very friendly. The salary is not bad but getting worst as the company is trying to cut it down by adjusting the bonus system.

    Cons

    IT infrastructures are the worst, nothing works, the technicians cannot keep up but the agents are asked to maintain the SLA which is impossible without proper tools. Internet connection is so slow that it's quicker to just ask the customers to look for the information themselves on the internet than to try to give it to them on call.

    Advice to Management

    Get in touch with the lower management and take the feed back from the 1st level agents seriously.


There are newer employer reviews for SELLBYTEL Group
There are newer employer reviews for SELLBYTEL Group

See Most Recent

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