There are newer employer reviews for SERENA Software
There are newer employer reviews for SERENA Software

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Evolving product line, challenging market.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Systems Engineer in New York, NY
Current Employee - Systems Engineer in New York, NY

I have been working at SERENA Software full-time (More than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Transition to solutions working well. Great bunch of folks wanting to be successful.

Cons

Typical challenges within the organization.

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  1. Helpful (4)

    Something Rotten in the State of Serena

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Representative in Hillsboro, OR
    Former Employee - Senior Sales Representative in Hillsboro, OR

    I worked at SERENA Software

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some talented people who take care of customers. (Most are jumping ship though.)

    Cons

    Lack of direction Lack of focus Management has no idea how to position the products Allowance for poor treatment of employees Lots of fingerpointing Unethical behavior in customer interaction


  2. Helpful (3)

    Poor Company -- Lost with No Direction

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Hillsboro, OR
    Current Employee - Staff Software Engineer in Hillsboro, OR

    I have been working at SERENA Software

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The rank and file people are great to work with. The compensation is average and benefits are above average for the area

    Cons

    There is no positive direction here. There have been many layoffs and people left are severely overworked. The company is now selling "product suites" which simply are vaporware - they do not exist. New CEO is only interested in sales and bottom line so products are poor quality. Morale is horrible. No salary increases for 3 years and counting.

    Advice to Management

    You have good people working for you who want to make a difference. Stop abusing this good will as everyone is looking for new opportunities. There are other things which are as important as sales and quality is one of them. Your "Quality Initiative" is just lip service -- fix it or continue to pay the price.


There are newer employer reviews for SERENA Software
There are newer employer reviews for SERENA Software

See Most Recent

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