SERENA Software

www.serena.com
There are newer employer reviews for SERENA Software

2 people found this helpful  

Relatively good company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Developer in San Mateo, CA
Current Employee - Software Developer in San Mateo, CA

I have been working at SERENA Software full-time (more than 8 years)

Pros

Good environment, pleasant surroundings, proactive

Cons

Regular layoffs, instability, mediocre benefits

Recommends
Neutral Outlook
Approves of CEO

116 Other Employee Reviews for SERENA Software (View Most Recent)

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  1.  

    Fantastic comp opportunity, excellent resources, culture is eager and excited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive
    Current Employee - Senior Account Executive

    I have been working at SERENA Software full-time (less than a year)

    Pros

    For a field sales rep the comp is uncapped and commission structure is fantastic - true producers are crazy not to work here right now
    SA team is sharp and professional, communicates regularly for field intel
    corporate resources eager and willing to assist in any way
    excellent products, snappy marketing and events

    Cons

    training is TERRIBLE
    history in tools makes it a hard sell to current customers as a platform and vision

    Advice to ManagementAdvice

    LEVERAGE - there are people in marketing that do regular case studies and huge presence in the Fortune 100 and yet people still don't know the name Serena. Develop case studies/kill kits for vertical markets so the reps can pack a punch going into the meeting.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Fun technology and solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Solutions Architect in Reston, VA
    Former Employee - Senior Solutions Architect in Reston, VA

    I worked at SERENA Software full-time (more than a year)

    Pros

    Most of the technology/solutions are sound and fun to work with. There are some very tenured experts who are very willing to provide assistance when called upon. The Solution Architect team is great to work with. Everyone will step up and help each other.

    Cons

    - Solution Architects (sales engineers) are not respected by upper management. Even if an SA makes quota, it doesn't mean he/she will go to club. If a Regional Director, Account Manager, or Inside Sales Rep makes quota, he/she goes to club.
    - Corporate direction changes too often to be effective. There are good ideas, but lack of lasting commitment causes them to fade.
    - Some products are neglected (reduced R&D) and therefore harbor issues.

    Advice to ManagementAdvice

    Recognize and include Solution Architects as an integral part of the sales team. SAs should be treated the same as other members of the sales team. If an SA makes quota, then he/she should go to club.

    Recommends
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for SERENA Software

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