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SHI is a good place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at SHI International

Pros

CEO is amazing. Strong, visionary, down to earth, gives respect and is therefore respected by employees. SHI is a good place to work, and if you work hard, you will be compensated accordingly.

Cons

SHI is growing, and there are growing pains. As SHI grows, internal resources need to be added to meet the demand needs for internal support.

Advice to ManagementAdvice

Add internal resources to help support sales.

Recommends
Approves of CEO

106 Other Employee Reviews for SHI International (View Most Recent)

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  1. 3 people found this helpful  

    Future Sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at SHI International

    Pros

    The company does a decent job at trying to make the fun., and It can be fun if it is your first or second job out of college. As a sales rep, you get an opportunity to learn on the job and you're thrown into variety technology situations.

    Commission plan can be solid, but you have to luck into meeting or exceeding your goals.

    Cons

    SHI is basically two companies. The enterprise team and corporate team. Corp is the red headed step child, but has the most growth and it's where I worked.

    The company struggles processing simple orders, and processes don't work well. District and Inside managers stretched too thin or have a limited amount of industry and company knowledge. They are know as Software, Hardware, Integration, but really it's only a viable software reseller, because the strategy to sell hardware is completely broken. There is a lack of knowledge, support, and processes to do it effectively and consistently.

    Upper management fires too many employees (EVEN THE ONES WHO'VE EXCEEDED THEIR GOALS) and there is little to no viable explanations for the outings. Several of the top people based on numbers are beginning to exit.

    Based on what managers have explained, the plan of the Corp Division hiring strategy is to over hire for every market to ensure that every district / region exceeds their goals. This is great for the company, but for a new or existing employee, you're basically getting less opportunity to make real money. It sets up new reps to call on customer bases that have little to no quality prospects, and the customers lists are basically accounts that have been evaluated and tossed aside due to lack of opportunity.

    Management also has created internal teams that are suppose to increase sales, but they take accounts and commissions away from every rep. Reps or direct managers have little to no control over avoiding these tactics.

    Advice to ManagementAdvice

    Quit being political in forcing out successful employees, quit trying to make this an American version of Softchoice in it's hayday, stop promoting average Account Executives into District Managers with limited success into roles that are above their heads just because you're afraid they're going to quit, and learn how to support the reps that are trying to sell hardware. Your reps are leaving because the writing is on the wall that time is limited and with Microsoft reducing EA fees on renewals, they won't be making as much money next year.

    Doesn't Recommend
    Disapproves of CEO
  2. 3 people found this helpful  

    A good "job" but not a career destination

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IAM
    Current Employee - IAM

    I have been working at SHI International

    Pros

    Good benefits
    Good people
    Great sales experience
    In my opinion, this is probably one of the best places to start straight out of college and get experience as a business major

    Cons

    Poor base salary
    No recognition for hard work - I worked overtime on a shorthanded account because management thought it would be a brilliant idea to fire a team member before the account's busiest month for about two months straight. I barely received as much as an "atta boy", and once I was due for my next raise the company quickly forgot about this and sent me packing
    Atomosphere is very political so be prepared to brown nose a little

    Advice to ManagementAdvice

    Now that the Microsoft EA is gone resulting in a massive hit for most ISR's commissions there is not really a reason for any experienced ISRs to stay with the company, therefore increase the base compensation, and reward the hard workers opposed to the brown nosers.

    Approves of CEO
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