SHI International

www.shi.com
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There are newer employer reviews for SHI International

 

Great reseller to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Executive in Reston, VA
Current Employee - Account Executive in Reston, VA

I have been working at SHI International full-time (more than a year)

Pros

If your in the IT channel, this company has the best commission rates and payouts that exist. Great culture too...very rare!

Cons

lots of cold calling, inside sales force can be hit or miss, lots of pressure to hit your numbers after 2 years

Advice to ManagementAdvice

realize that customers arent going to spend huge amounts with you each month and manage the vendors more accordingly please.

Recommends
Positive Outlook
Approves of CEO

129 Other Employee Reviews for SHI International (View Most Recent)

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  1. 4 people found this helpful  

    Decent place to start out... but do not plan on spending a career there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Account Manager in Piscataway, NJ
    Former Employee - Inside Sales Account Manager in Piscataway, NJ

    I worked at SHI International full-time (more than a year)

    Pros

    SHI does give employees a lot of responsibility and you will learn a lot there. The new facility is very nice and has a gym, cafe, and nurses office. Benefits are very good and they are pretty flexible with time off. If you get VERY lucky and get paired up with a good AE you might do alright for yourself. Great employees, most are very friendly and you can expect to make plenty friends. You are not expected to cold call (or not often anyway).

    Cons

    To reiterate what’s been said, the environment is very political and the salaries are not good. When you start you will want to work hard and give 110% but I can guarantee you that your hard work will go unnoticed. Your best bet is to be mediocre; don't kill yourself, but consider brown nosing. The extra sweat and stress will not be recognized, but feel free to find out for yourself. Management is completely out of touch. Not a single manager has any real IT knowledge; most people in sales do not either. Customers expect technical help and the sales people (mostly Lib. Art majors from Rutgers) are left on the hook. Management uses a "churn and burn" mentality and does not make any effort to retain good employees. Raises as extremely meager and the top performers do not get anything special (expect $1-2k in sales). Don't expect a holiday bonus ($100).

    A good place to start out... but don't plan to stay and DON'T make yourself crazy trying to go above and beyond. Expect to place 15-20 orders a day and send out around 15 quotes. You are truly just a number at SHI. Entering orders is somehow a huge pain in the neck... As with any sales job, it can be rather stressful and customers are often all too happy to string you up for a simple error. There are monthly sales numbers and you will be chastised if your numbers are low; something you often have no control over. Stress from work will find itself into your private life. God help you when you start having to deal with returns... the whole process is terribly mismanaged and a huge headache.

    Advice to ManagementAdvice

    Consider promoting people who actually know IT and have certs or experience. Maybe recognize those who put in the extra work? Dump the whole "culture of diversity" women & minority owned business" non-sense; its not the 1990's anymore, promote based on merit.

    Doesn't Recommend
    Neutral Outlook
  2. 2 people found this helpful  

    Incompetent people adding complexity to make their jobs easier and yours harder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Inside Sales Account Manager in Austin, TX
    Current Employee - Inside Sales Account Manager in Austin, TX

    I have been working at SHI International

    Pros

    Compensation is good if you are paired with a good AE. The culture is so unstructured that it is fairly laid back. You get a lot of exposure to multiple technologies which increases your marketability for when you leave.

    Cons

    This is one of the most frustrating sales jobs out there. There is very little sales going on, it is all firefighting. Even processing a simple order can take 20 steps. The management hires incompetent people to manage as well as act as Team Leads. They hire who they like best, not who will challenge the pervasive incompetence of the directors etc.

    Advice to ManagementAdvice

    Hire people who actually have some experience for the role for which they are applying. Work to understand and then resolve the complexity of the role so Sales people can actually do sales.

    Doesn't Recommend
    No opinion of CEO
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