SHI International

  www.shi.com
Work in HR? Unlock Free Profile

94 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities

3 people found this helpful  

Decent place to start out... but do not plan on spending a career there.

Inside Sales Account Manager (Former Employee) Piscataway, NJ

ProsSHI does give employees a lot of responsibility and you will learn a lot there. The new facility is very nice and has a gym, cafe, and nurses office. Benefits are very good and they are pretty flexible with time off. If you get VERY lucky and get paired up with a good AE you might do alright for yourself. Great employees, most are very friendly and you can expect to make plenty friends. You are not expected to cold call (or not often anyway).

ConsTo reiterate what’s been said, the environment is very political and the salaries are not good. When you start you will want to work hard and give 110% but I can guarantee you that your hard work will go unnoticed. Your best bet is to be mediocre; don't kill yourself, but consider brown nosing. The extra sweat and stress will not be recognized, but feel free to find out for yourself. Management is completely out of touch. Not a single manager has any real IT knowledge; most people in sales do not either. Customers expect technical help and the sales people (mostly Lib. Art majors from Rutgers) are left on the hook. Management uses a "churn and burn" mentality and does not make any effort to retain good employees. Raises as extremely meager and the top performers do not get anything special (expect $1-2k in sales). Don't expect a holiday bonus ($100).

A good place to start out... but don't plan to stay and DON'T make yourself crazy trying to go above and beyond. Expect to place 15-20 orders a day and send out around 15 quotes. You are truly just a number at SHI. Entering orders is somehow a huge pain in the neck... As with any sales job, it can be rather stressful and customers are often all too happy to string you up for a simple error. There are monthly sales numbers and you will be chastised if your numbers are low; something you often have no control over. Stress from work will find itself into your private life. God help you when you start having to deal with returns... the whole process is terribly mismanaged and a huge headache.

Advice to Senior ManagementConsider promoting people who actually know IT and have certs or experience. Maybe recognize those who put in the extra work? Dump the whole "culture of diversity" women & minority owned business" non-sense; its not the 1990's anymore, promote based on merit.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Incompetent people adding complexity to make their jobs easier and yours harder

    Inside Sales Account Manager (Current Employee) Austin, TX

    I have been working at SHI International


    Pros: Compensation is good if you are paired with a good AE. The culture is so unstructured that it is… Cons: This is one of the most frustrating sales jobs out there. There is very little sales going on, it is all firefighting. Even processing a… Advice to Senior Management: Hire people who actually have some experience for the role for which they are applying. Work… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    A company that changed a lot while I was there

    Sales (Former Employee) Chicago, IL

    I worked at SHI International


    Pros: A pretty flat management structure makes decisions quick, but almost all power is concentrated that way. Also it's a company of fierce loyalty to… Cons: If you got in back in the beginning, you might be golden, but getting in now you'll be a number. … Advice to Senior Management: Hire a consultant to take a look at the management who have been there over 5 years… More
There are newer reviews on SHI International.

Worked for SHI International? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.