There are newer employer reviews for SHI International

2 people found this helpful  

Partner Focused Marketing/Support

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Hardware Specialist
Former Employee - Hardware Specialist

I worked at SHI International

Pros

Friendly and knowledgeable coworkers, great entry-level position for recent graduates, likes to promote from within, plenty of opportunities for training and knowledge to advance within the company...

Cons

...but this is definitely not a place to start a career, unless you ultimately want to be in commission based sales. Limited opportunities for salary-based advancement. Meager raises on a yearly basis. VERY HIGH turnover rate, constantly hiring new inside sales reps to keep up with the promotion/attrition. Many Inside Sales Reps remain in their positions for many years.

Within the last few years, the company has split into two main factions, the existing Enterprise sales and the newer Corporate/SMB sales. Enterprise continues to be based in Piscataway (and soon, Somerset), while Corporate is based out of Austin, TX with satellite offices throughout the US & Canada. The culture between the two divisions could not be more disparate and it is causing tension between the two.

Advice to ManagementAdvice

The corporate and enterprise divisions have become so different, it's impossible to expect the support staff to manage relationships with both.

Doesn't Recommend
No opinion of CEO

110 Other Employee Reviews for SHI International (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Sales depend on suppliers for help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International

    Pros

    Good benefits, OK salary, good entry company.

    Cons

    Will not invest in technical people to help sales, have to use the product supplier for everything.

    No orientation training or information, pretty much wing it until you make a mistake, then learn.

    Nobody know anybody else, don't give much of a chance when trying to build book.

    Advice to ManagementAdvice

    Streamline middle management, too many people and no single person seems to understand what anyone else is doing. Also put together a good new employee orientation package

    Doesn't Recommend
    Approves of CEO
  2. 1 person found this helpful  

    OK but low pay - used to let you run your own business but now much more reporting to upper mgmt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at SHI International

    Pros

    Benefits, Product Support, Great People, Great Vision - They are transitioning from a response mode in sales to being more proactive.

    Cons

    No advertising to build the brand and still trying to put a plan in place for services but not quite there yet

    Advice to ManagementAdvice

    Working at SHI has been great but since you are changing to a format that requires reporting and crm management then the pay is way too low. Inexperienced support due to people using SHI as stepping stone since pay is so low.

    Approves of CEO
There are newer employer reviews for SHI International

Work at SHI International? Share Your Experiences

SHI International

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.