There are newer employer reviews for SHI International
There are newer employer reviews for SHI International

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Helpful (2)

A company that changed a lot while I was there

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales in Chicago, IL
Former Employee - Sales in Chicago, IL

I worked at SHI International

No opinion of CEO
No opinion of CEO

Pros

A pretty flat management structure makes decisions quick, but almost all power is concentrated that way. Also it's a company of fierce loyalty to old timers who may not be the right people for the company today. It's run almost like two companies, one very typical for churn and burn smb sales, and one very traditional, for enterprise, value-add, long term, huge company clients.

Cons

If you got in back in the beginning, you might be golden, but getting in now you'll be a number. That's OK for some people, and it is still a good company that wants to do the right thing for its clients

Advice to Management

Hire a consultant to take a look at the management who have been there over 5 years and help you decide where you can do better. You have some average people in important roles.

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  1. Helpful (5)

    An all around waste of a year of my life

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Piscataway, NJ
    Former Employee - Inside Sales Representative in Piscataway, NJ

    I worked at SHI International

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    They have a decent benefits package and the work is easy

    Cons

    The work is so easy your presence is almost irrelevant. This is a high turnover company that does not reward initiative, and the only way to get a higher position. They higher college graduates to do work that could be effectively done with a better computer system supported by actual customer service representatives.

    Advice to Management

    Seriously evaluate your business processes and systems. It is unbelievable that a company run so inefficiently can survive in this market.

  2. Helpful (2)

    SHI is experiencing growing pains, but moving in the right direction.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Austin, TX
    Current Employee - Manager in Austin, TX

    I have been working at SHI International

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Employees are engaged. Employees are rewarded based on results, not tenure. Good culture.

    Cons

    The process of getting things implemented is sometimes more time consuming than it should be.

    Advice to Management

    Continue to let employees are valued and listen to their ideas.

There are newer employer reviews for SHI International
There are newer employer reviews for SHI International

See Most Recent

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