There are newer employer reviews for SMART Technologies
There are newer employer reviews for SMART Technologies

See Most Recent

Helpful (6)

Frustrating work environment

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Program Manager in Calgary, AB (Canada)
Current Employee - Program Manager in Calgary, AB (Canada)

I have been working at SMART Technologies full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

SMART has some very creative people and good ideas. It is one of the few companies in Calgary and even Canada that conducts true product development.

Cons

Management at this company was horrible from the 2006-2012 period. The new team brought in after Apax Partners Private Equity took a majority stake in the company was not experienced or a good cultural fit for the chaos that is the technology industry. The new management team is showing promise, but has not cleaned enough house and still seems to be chasing some of the dubious ideas (ex. video conferencing integration, Microsoft Lync integration) from the previous era. If that weren't bad enough, tablets have made SMART's existing products obsolete in most work and educational environments.

Advice to Management

Move product quality and usability to the forefront instead of always taking the easy path and repackaging the same old crap. Bring in middle management with tech industry experience, especially on the Product/Program Management side (a Program Manager must have a technical background). Narrow the product focus to two or three key product lines. Throw the relic from the 1990's known as video conferencing in the trash heap and focus on modern collaboration technologies delivered through mobile devices. Find a more innovative reseller network to replace the existing professional audio/visual dealer network. Forget Lync. Microsoft will always keep the truly innovative technologies within its own stack.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (6)

    Once was great, now just sad, mean and filled with unhappy, beaten down people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SMART Technologies full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    nice location in the city and good building to work at
    Some great people still left but less everyday
    Base technology is actually a great business tool and helps collaboration happen.

    Cons

    Senor Executive is greedy, selfish & arrogant. The CEO after arriving promptly cut 20% of the company's workforce then forced in a new business cookie cutter methodology that once apparently worked at his old company. Since then its been nothing change for change's sake and a failing attempt to transition from a hardware company to a software company despite hardware being 95% + of company revenue and poor software development teams in place.

    Day to day work life is like reading a dilbert cartoon, people at senior levels who are ignorant yet arrogant, CEO trying to insert artificial culture because that's what he learned at Harvard, people are bullied and belittled by senior management on a daily level.

    Micro management is rampant from CEO and CTO on down.

    Advice to Management

    They are way too arrogant to read this but if they did, I would tell them to listen more to people on the ground, treat your people with more respect and understand your really not quite as clever as you think are and have ruined most of the things that made the company great.


  2. Helpful (3)

    Good opportunity but poorly managed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Calgary, AB (Canada)
    Former Employee - Product Manager in Calgary, AB (Canada)

    I worked at SMART Technologies full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    One of the few companies that view technology as an investment and not a required evil. Centrally located with great access to public transit, very nice new building.

    Cons

    Poor pay, limited opportunity for growth
    Poor strategic direction and management since the transition from founders.

    Advice to Management

    If you really want to be a competitive tech company, hire execs with related experience from Silicone Valley or Waterloo.


There are newer employer reviews for SMART Technologies
There are newer employer reviews for SMART Technologies

See Most Recent

Work at SMART Technologies? Share Your Experiences

SMART Technologies

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.