There are newer employer reviews for SMS Management & Technology

1 person found this helpful  

No limits to what you can do, just be yourself

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Consultant in Melbourne (Australia)
Current Employee - Consultant in Melbourne (Australia)

I have been working at SMS Management & Technology full-time (more than 5 years)

Pros

Freedom to do what you want within the limits of the business model: this needs to be considered by those who expect everything to be either laid at their feet or listened to about every single grip they may have.

Cons

Lack of structure may frustrate some people. Bonus scheme is a bit sketchy but links to overall business performance. Some communications could be improved.

Recommends
Neutral Outlook
Approves of CEO

45 Other Employee Reviews for SMS Management & Technology (View Most Recent)

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  1. 1 person found this helpful  

    Great opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Melbourne (Australia)
    Current Employee - Consultant in Melbourne (Australia)

    I have been working at SMS Management & Technology full-time (more than an year)

    Pros

    Lots of different placements to choose from.

    Cons

    Sometimes have to compete against other quality consultants for great gigs.

  2. 2 people found this helpful  

    Some opportunities to experience new industries... but not much else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Melbourne (Australia)
    Former Employee - Anonymous Employee in Melbourne (Australia)

    I worked at SMS Management & Technology full-time

    Pros

    Calibre of consultants can be reasonable, but not much better than the law of averages would dictate. There is indeed the collegiate atmosphere you'll find in the brochures - unfortunately the common bond uniting most consultants tends to be a general dissatisfaction with management, career direction and salary.

    Would recommend this company to graduates or those new to the Australian job market who wish to gain experience in new fields and will not be put off by the lower than average pay.

    Cons

    From my experience, the management were out of touch, happy to brand anybody who did not tow the party line as "moaners". Pressure is regularly applied to practice and account managers to stick consultants into whatever role they can, without due regard for skills match or the wishes of the consultant.

    Turnover should be important to every company, but if the focus is solely on the bottom line to the detriment of all else, it can make for a depressing experience as an employee. From my perspective in the Melbourne office, the CEO and ivory tower mob kept talking about "delivering vision" and solutions, yet most of the consultants felt like low paid contractors, enduring an annual self-appraisal process which made no difference except ensuring the HR manager got a healthy paycheck.

    I do understand that some consultants have had a positive experience with SMS. I suspect these are individuals outside Melbourne or those who are mostly self sufficient in the field, with no reason to ask favours from their consultancy. Some of the longer term consultants will have their own reasons for staying - perhaps perks inherited from more generous days and a better salary than the newer guys?

    I can only speak as one of those employed over the last few years. My experience was of a company with a 40% churn rate and an average consultant tenure of 18-24 months. The company seems happy to work with that business model, but it is clear that most consultants can't see a long and happy future with the company - it is a stepping stone to better things.

    For those who want a more defined career progression - appropriate client roles to help them grow, a modicum of investment in their careers, a decent mentoring structure, support from managers you can respect - forget it.

    Advice to ManagementAdvice

    Either admit you are a body shop and become a leading edge contracting shop, or start properly investing in your consultants as per your marketing material.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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