46 Employee Reviews (View Most Recent)

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An OK Employer for Mid-Term Employment, Short- and Long-Term Get Shuffled Out

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Travel Advisor  in  Chandler, AZ
Former Employee - Travel Advisor in Chandler, AZ

I worked at STA Travel full-time for more than 3 years

Pros

Lax atmosphere and training provided, set schedules and solid structure. Adheres to state laws regarding breaks and lunches, will not over-schedule or under-schedule.

Cons

Entire departments are known to be closed without warning, rampant favoritism.

Advice to ManagementAdvice

Restructure your marketing team, they have lost money hand over fist with past sales because they don't recognize marketing channels for your demographic, and fail to see simple complications that set a sale (such as when it ends! horror for your call center team advising a customer the sale actually ended 8 hours prior, arguments ensue and money is WASTED).

Recommends
Negative Outlook
Disapproves of CEO

Other Reviews for STA Travel

  1.  

    Good but need more $

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chandler, AZ
    Current Employee - Anonymous Employee in Chandler, AZ

    I have been working at STA Travel

    Pros

    Good atmosphere and good people

    Cons

    Pay is not so great

    Advice to ManagementAdvice

    Communication is key

    Approves of CEO
  2.  

    Haven't left even for more $ offers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Programs Travel Agent  in  Chandler, AZ
    Current Employee - Programs Travel Agent in Chandler, AZ

    I have been working at STA Travel

    Pros

    Freedom and flexibility
    Coworkers
    Openness with management

    Cons

    Little room for advancement
    Pay raises minimal
    No tuition reimbursement

    Recommends
    Approves of CEO
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