46 Employee Reviews (View Most Recent)

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Used to be great. Now not so much anymore.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Travel Advisor  in  Los Angeles, CA
Former Employee - Travel Advisor in Los Angeles, CA

I worked at STA Travel full-time for more than 3 years

Pros

young vibrant attitude
access to FAM trips
good for entry level sales positions
room for growth
selling fairly unique products to a like-mided client base which is interesting

Cons

overall lack of vision for the company
big disconnects between staff and upper management
no real job security
uncertain future with current business model

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for STA Travel

  1. 1 person found this helpful  

    Run away quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at STA Travel full-time

    Pros

    Laid back culture (you can wear jeans if that's what is important to you)

    Cons

    Terminally ill business that will not adapt to save itself. This is exacerbated by new management that is completely out of touch with the business. Management's inability to communicate any type of vision or strategy for the future has everyone nervous and insecure about the future of the company. As a result, all the smart/talented employees have left causing a complete talent drain. I'm sure they could hire more people, but anyone worth having would not want to work in this completely dysfunctional environment. Everyone is packing their parachutes and leaving as quickly as they can. I hope I'm not the one left to turn out the lights when this meets its natural end.

    Advice to ManagementAdvice

    If you have a plan for God's sake please share it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Overal Positive Brand Ambassador Experience

    Current Employee - Brand Ambassador
    Current Employee - Brand Ambassador

    I have been working at STA Travel as an intern for more than a year

    Pros

    You're given a lot of range with what you can do with this internship.
    It can either be a lot of nothing (posters, flyers around your campus) or something more exciting.
    The other Brand Ambassador and I would come up with more marketing ideas and put them in action.
     I was able to use the computer booking sytem and act as a Travel Expert when one of the staff had been out for quite some time
    Perks: travel vouchers at the end of the semester! I held this position the maximum 2 semesters in a row.

    Cons

    Not a lot of guidance
    I wish this internship had more structure! This x10.

    Advice to ManagementAdvice

    If you're going to have a Brand Ambassador internship-type program, keep it structured and maintained better.

    Negative Outlook
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