There are newer employer reviews for STA Travel

1 person found this helpful

Bottom of the barrel

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Tempe, AZ
Former Employee - Anonymous Employee in Tempe, AZ

I worked at STA Travel

Pros

* Good travel benefits for top performers
* Ability to help people plan amazing travel adventures.
* Young environment; generally fun, social work scene

Cons

* Limited capabilities at a management level, particularly for branch managers.
* Basically no training beyond the initial 2 week introductory period
* Ridiculously low base salary, particularly for the urban branch offices (low 20s/year). Yeah, you can get a decent amount of money in commissions, but there's a lot of outside factors that will impact your ability to sell (hello, economy?)

Advice to ManagementAdvice

When I left, the feeling in the branches was that people are working for a sinking company. The products sold weren't t as good as they used to be. Customers can easily go direct. The direction of the company was unclear, and certainly not communicated to the team members.

Invest in some management talent to develop a clear strategy for the company. Invest in people.

Doesn't Recommend
Disapproves of CEO
reviews filtered by
  • Any Location
  • Any Job Title
  1. 2 people found this helpful

    A fairly fun job for too little money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Travel Advisor in Boston, MA
    Former Employee - Travel Advisor in Boston, MA

    I worked at STA Travel

    Pros

    Working with students to plan trips around the world, travel benefits for reaching set goals, etc.

    Cons

    Not being able to afford to travel yourself, low wages based on commission (good luck getting a decent amount of that...managers get a cut of your commission).

    Advice to ManagementAdvice

    While the overall happiness is pretty good here, I can't imagine anyone wanting to make a life's career out of STA travel. Do something to change this, otherwise the company flounders and dies.

    Doesn't Recommend
    No opinion of CEO
  2. Worst management that I have ever experienced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in London, England (UK)
    Current Employee - Software Developer in London, England (UK)

    I have been working at STA Travel full-time

    Pros

    Good place for juniors that are just looking to increase their experience year count on their CV

    Cons

    Bad salary, bad communication, boring unbeneficial work experience, unresponsive political management, degrading culture tending toward that of a bank-style initiative with limited leave and strict hours

    Advice to ManagementAdvice

    Provide a system for employees to anonymously rank and describe their managers from 0-10 and pass these ratings to the CEO. This will improve management accountability and improve employee morale which will result in more goals being met quicker and more effeciently.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for STA Travel

Work at STA Travel? Share Your Experiences

STA Travel

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.