There are newer employer reviews for STA Travel

 

Haven't left even for more $ offers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Programs Travel Agent  in  Chandler, AZ
Current Employee - Programs Travel Agent in Chandler, AZ

I have been working at STA Travel

Pros

Freedom and flexibility
Coworkers
Openness with management

Cons

Little room for advancement
Pay raises minimal
No tuition reimbursement

Recommends
Approves of CEO

48 Other Employee Reviews for STA Travel (View Most Recent)

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  1. 1 person found this helpful  

    Bottom of the barrel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at STA Travel

    Pros

    * Good travel benefits for top performers
    * Ability to help people plan amazing travel adventures.
    * Young environment; generally fun, social work scene

    Cons

    * Limited capabilities at a management level, particularly for branch managers.
    * Basically no training beyond the initial 2 week introductory period
    * Ridiculously low base salary, particularly for the urban branch offices (low 20s/year). Yeah, you can get a decent amount of money in commissions, but there's a lot of outside factors that will impact your ability to sell (hello, economy?)

    Advice to ManagementAdvice

    When I left, the feeling in the branches was that people are working for a sinking company. The products sold weren't t as good as they used to be. Customers can easily go direct. The direction of the company was unclear, and certainly not communicated to the team members.

    Invest in some management talent to develop a clear strategy for the company. Invest in people.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    A fairly fun job for too little money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Travel Advisor  in  Boston, MA
    Former Employee - Travel Advisor in Boston, MA

    I worked at STA Travel

    Pros

    Working with students to plan trips around the world, travel benefits for reaching set goals, etc.

    Cons

    Not being able to afford to travel yourself, low wages based on commission (good luck getting a decent amount of that...managers get a cut of your commission).

    Advice to ManagementAdvice

    While the overall happiness is pretty good here, I can't imagine anyone wanting to make a life's career out of STA travel. Do something to change this, otherwise the company flounders and dies.

    Doesn't Recommend
    No opinion of CEO
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