There are newer employer reviews for SWBC

Good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Mortgage Loan Officer
Former Employee - Mortgage Loan Officer

I worked at SWBC

Recommends
Recommends

Pros

Good technical support, great benefit package. Very enthusiastic local managers. Good training and excellent use of phone/internet training so you do not have to travel for meetings, etc...

Cons

Transition in middle management (underwriting, etc...) made some things harder than they should be, but that can happen about anywhere.

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  1. Inconsistent practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in San Antonio, TX
    Current Employee - Customer Service Representative in San Antonio, TX

    I have been working at SWBC full-time (more than a year)

    Negative Outlook
    Approves of CEO
    Negative Outlook
    Approves of CEO

    Pros

    The company is expanding tremendously. Just opened 4th call center located in Nebraska.

    Cons

    There isn't opportunity to move up unless you're personal friends with management.

    Advice to Management

    Give the current employees the opportunity to move up to better positions and offer cross training. Too many new hires are promoting within first month and have lack of experience.

  2. Helpful (1)

    HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at SWBC

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nothing I can think of

    Cons

    Horrible department. Management is unprofessional and they all stick up for bad behavior in management. Constant bickering and clique environment with makes someone who try's to stay neutral impossible or hostile. Worked there for 3+ years and never received a raise.

    Advice to Management

    Stop the micromanagement and horrible unprofessional behavior of management.

There are newer employer reviews for SWBC

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