SYKES
2.6 of 5 254 reviews
www.sykes.com Tampa, FL 5000+ Employees

254 Employee Reviews (View Most Recent)

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1 person found this helpful  

Interesting, first experience working at a call center

Customer Service Representative (Current Employee)
Malvern, AR

I have been working at SYKES

ProsWhen you first apply they give you the motivational speech concerning opportunity for promotions, but that is only half the story. Politics is a huge impact on promotion potential. Play the game, get the promotion.

ConsUnqualified supervisors. Incompetence is rampant here, no respect for management.

Advice to Senior ManagementHave real standards for positions of authority. Does education matter?

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

My experience was terrible after training.

Customer Service Representative (Former Employee)
Kingstree, SC

I worked at SYKES


Pros: Excellent training program, fun days and morale boosts, continued training… Cons: Little opportunity for growth despite the sales pitch during orientation,… Advice to Senior Management: Please start treating employees more like the people that they are and less like… No, I would not recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

4 people found this helpful  

A company that manages with intimidation, fear and disrespect.

Customer Service Representative (Current Employee)
Lakeland, FL

I have been working at SYKES


Pros: Air conditioned and nice entry level workers. Good hours , close… Cons: The upper level management do not know what they are doing and are 10 years behind times. Many middle management employees are in thier positions… Advice to Senior Management: Treat people like adults not children. Get bettter tools so employees can do their jobs as best as possible. Stop using fear and intimidation as… No, I would not recommend this company to a friend More

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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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