There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

Helpful (2)

I LOVE working for Sykes!!!

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Phone Technician in Sterling, CO
Current Employee - Phone Technician in Sterling, CO
Recommends
Approves of CEO

Pros

Sykes is a great place to work. They treat the employees great and with much respect. Give out free things!

Cons

Sitting all day long! Other than that, nothing else!! I can't complain, I'm getting paid good for a small town!

Advice to Management

Train the employees better! We still learn it while doing it, but half the time was messing around in training.

Other Employee Reviews for SYKES

  1. Helpful (1)

    Makes me think about questions to ask before I join any other company like Sykes!!!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Sumter, SC
    Former Employee - Technical Support in Sumter, SC
    Doesn't Recommend
    No opinion of CEO

    Pros

    My supervisor was terrific!! Loved my co-workers. Benefits.

    Cons

    Paid-time off. Considerations for urgent situations. When the company makes a change the senior management of the site is not very understanding towards the employees that have been working for the company since it first opened. The upper management will not work with you even if you have been a loyal employee with perfect attendance over two years! The upper management speaking of the ones that actually run the site are not compatonate what so ever.

    Advice to Management

    If you expect a company to survive and to thrive successfully you have to treat your employees the same way that you expect them to treat you and the customers that they serve. Don't forget that the employees are the biggest part of a company and without us you wouldn't have a job!!! Also you are right there is someone else that will be there to take the place of one that no longer has their position but if you fire everyone (because the turnover rate is high) there will be no one else to hire.


  2. Helpful (1)

    Interesting, first experience working at a call center

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Malvern, AR
    Current Employee - Customer Service Representative in Malvern, AR
    Doesn't Recommend
    No opinion of CEO

    Pros

    When you first apply they give you the motivational speech concerning opportunity for promotions, but that is only half the story. Politics is a huge impact on promotion potential. Play the game, get the promotion.

    Cons

    Unqualified supervisors. Incompetence is rampant here, no respect for management.

    Advice to Management

    Have real standards for positions of authority. Does education matter?


There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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