SYKES
2.6 of 5 254 reviews
www.sykes.com Tampa, FL 5000+ Employees

254 Employee Reviews (View Most Recent)

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Not for everyone

Customer Service Representative (Current Employee)
Langhorne, PA

I have been working at SYKES full-time for less than a year

ProsFriendly staff. Reasonable hours of operation.

ConsNot enough lunch time allocated for each representative. Unreasonable in reference to employee's needs to take off for a doctor's appt. or a sick child.

Advice to Senior ManagementHuman resources department should pay more and hire responsible adults for better quality in the work force, maybe then they can treat each individual better. Offer necessary time off for Doctor visits, and at least 45 min. for lunch.

Yes, I would recommend this company to a friend

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3 people found this helpful  

law suit in the making

Customer Service Agent, Technical Support (Former Employee)
Greenwood, SC

I worked at SYKES full-time for more than a year


Pros: good to get your foot in the door and learn the ropes of the cell sales industry.… Cons: exreemely unprofessional behavior regarding favors in the scheduling department and with site directors. people were going on dates with certain managers to get days off… Advice to Senior Management: be stricter on your hires coming into the company, be pushing a high turnover rate by setting unrealistic standards to keep low… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

It was the most demanding employer I've ever worked for.

Customer Service Representative (Former Employee)
Malvern, AR

I worked at SYKES full-time for more than a year


Pros: Most of the people that I worked for the company were really friendly. It was one of the… Cons: They were not very accommodating when it came to needing to be off on short notice, especially when you had been sick or went to… Advice to Senior Management: I'd say listen to the people that help you stay… – I'm not optimistic about the outlook for this company… More

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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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