SYKES
2.6 of 5 254 reviews
www.sykes.com Tampa, FL 5000+ Employees

254 Employee Reviews (View Most Recent)

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  • Culture & Values
         
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2 people found this helpful  

Sykes gives WAH agents a bad name.

Customer Service Representative (Current Employee)
Jacksonville, FL

I have been working at SYKES as a contractor for less than a year

ProsConsistent pay with biweekly automatic deposits.

ConsIf your computer does not have the same drivers as their boot disc, oh well, it is up to you to get another computer that will work because they view this as your issue and not theirs.

Advice to Senior ManagementUpper Management needs to learn how to train and teach, not just managing with a verbal whip.

No, I would not recommend this company to a friend

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  • Disapproves of CEO

2 people found this helpful  

Potential to be better!!

Customer Service Representative (Current Employee)
Sumter, SC

I have been working at SYKES full-time for more than a year


Pros: The paycheck and hours are consistent, provided you come to… Cons: Management is clueless as to what the hell you have to deal with day in and day out 8 hours a day… Advice to Senior Management: get a clue, or get on the phone! No, I would not recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Being a miniority in Nogales this company made me feel welcomed and assited me in a culture I did not know.

Customer Service Representative (Former Employee)
Nogales, AZ

I worked at SYKES


Pros: The programs I worked was very interesting. They were either growing with added changes and new programs were being added. So there was always… Cons: The health insurance was not what I wanted as a insurance. After the buy out of ICT we… Advice to Senior Management: I wish we had the opportunity to transfer to a different part of… Yes, I would recommend this company to a friend More

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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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