SYKES

  www.sykes.com
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323 Employee Reviews (View Most Recent)

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1 person found this helpful  

Be apart of a winning team

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Operations  in  Philadelphia, PA
Current Employee - Operations in Philadelphia, PA

Pros

Recognition for hard work
Flexible hours
Reasonable pay
Constantly Changing Environment

Cons

Constantly Changing Environment
Organization of Communication

Recommends
Positive Outlook
Approves of CEO

Other reviews for SYKES

  1.  

    Not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Langhorne, PA
    Current Employee - Customer Service Representative in Langhorne, PA

    Pros

    Friendly staff. Reasonable hours of operation.

    Cons

    Not enough lunch time allocated for each representative. Unreasonable in reference to employee's needs to take off for a doctor's appt. or a sick child.

    Advice to ManagementAdvice

    Human resources department should pay more and hire responsible adults for better quality in the work force, maybe then they can treat each individual better. Offer necessary time off for Doctor visits, and at least 45 min. for lunch.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    law suit in the making

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent, Technical Support  in  Greenwood, SC
    Former Employee - Customer Service Agent, Technical Support in Greenwood, SC

    Pros

    good to get your foot in the door and learn the ropes of the cell sales industry. without it i wouldnt have learned what i needed to know to move into a retail store.

    Cons

    exreemely unprofessional behavior regarding favors in the scheduling department and with site directors. people were going on dates with certain managers to get days off approved. all the work one would do in a retail store with none of the pay. if you werent willing to be involved with unethical questional behavior with coworkers after hours you have no hope of getting ahead in the company.

    Advice to ManagementAdvice

    be stricter on your hires coming into the company, be pushing a high turnover rate by setting unrealistic standards to keep low per hour wages you hurt your client and the site cannot maintain itsself without unethical behavior. monitor your team leads more diligently.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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