There are newer employer reviews for SYKES

1 person found this helpful

Sykes Work From Home Agent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Tampa, FL
Current Employee - Customer Service Representative in Tampa, FL

I have been working at SYKES part-time (less than a year)

Pros

Work from home. Interview process very easy

Cons

Pay is not very good and no benefits. They also do not contribute to paying for phone line or internet

Advice to ManagementAdvice

The position would be much more appealing if benefits were offered

Recommends
Neutral Outlook
Approves of CEO
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  1. 1 person found this helpful

    Be apart of a winning team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Philadelphia, PA
    Current Employee - Operations in Philadelphia, PA

    I have been working at SYKES full-time (more than 5 years)

    Pros

    Recognition for hard work
    Flexible hours
    Reasonable pay
    Constantly Changing Environment

    Cons

    Constantly Changing Environment
    Organization of Communication

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful

    law suit in the making

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent, Technical Support in Greenwood, SC
    Former Employee - Customer Service Agent, Technical Support in Greenwood, SC

    I worked at SYKES full-time (more than a year)

    Pros

    good to get your foot in the door and learn the ropes of the cell sales industry. without it i wouldnt have learned what i needed to know to move into a retail store.

    Cons

    exreemely unprofessional behavior regarding favors in the scheduling department and with site directors. people were going on dates with certain managers to get days off approved. all the work one would do in a retail store with none of the pay. if you werent willing to be involved with unethical questional behavior with coworkers after hours you have no hope of getting ahead in the company.

    Advice to ManagementAdvice

    be stricter on your hires coming into the company, be pushing a high turnover rate by setting unrealistic standards to keep low per hour wages you hurt your client and the site cannot maintain itsself without unethical behavior. monitor your team leads more diligently.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for SYKES

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