SYKES

  www.sykes.com
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295 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

2 people found this helpful  

Bad management, bad training

Customer Service Representative (Former Employee) Milton Freewater, OR

ProsJust about anybody can be hired.

ConsSilly contrests, very bad training.

Advice to Senior ManagementPay more, stop silly contests and use money as incentives. Train better trainers and have current employees set with new employees for two weeks to finish training.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Sykes gives WAH agents a bad name.

    Customer Service Representative (Current Employee) Jacksonville, FL

    I have been working at SYKES as a contractor for less than a year


    Pros: Consistent pay with biweekly automatic deposits. Cons: If your computer does not have the same drivers as their boot disc, oh well, it is up… Advice to Senior Management: Upper Management needs to learn how to train and teach,… No, I would not recommend this company to a friend More
    • Disapproves of CEO

    2 people found this helpful  

    Potential to be better!!

    Customer Service Representative (Current Employee) Sumter, SC

    I have been working at SYKES full-time for more than a year


    Pros: The paycheck and hours are consistent, provided you come to… Cons: Management is clueless as to what the hell you have to deal with day in and day out 8 hours a day… Advice to Senior Management: get a clue, or get on the phone! No, I would not recommend this company to a friend More
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