SYKES
2.6 of 5 254 reviews
www.sykes.com Tampa, FL 5000+ Employees

254 Employee Reviews (View Most Recent)

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3 people found this helpful  

law suit in the making

Customer Service Agent, Technical Support (Former Employee)
Greenwood, SC

I worked at SYKES full-time for more than a year

Prosgood to get your foot in the door and learn the ropes of the cell sales industry. without it i wouldnt have learned what i needed to know to move into a retail store.

Consexreemely unprofessional behavior regarding favors in the scheduling department and with site directors. people were going on dates with certain managers to get days off approved. all the work one would do in a retail store with none of the pay. if you werent willing to be involved with unethical questional behavior with coworkers after hours you have no hope of getting ahead in the company.

Advice to Senior Managementbe stricter on your hires coming into the company, be pushing a high turnover rate by setting unrealistic standards to keep low per hour wages you hurt your client and the site cannot maintain itsself without unethical behavior. monitor your team leads more diligently.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
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  • Disapproves of CEO

2 people found this helpful  

It was the most demanding employer I've ever worked for.

Customer Service Representative (Former Employee)
Malvern, AR

I worked at SYKES full-time for more than a year


Pros: Most of the people that I worked for the company were really friendly. It was one of the… Cons: They were not very accommodating when it came to needing to be off on short notice, especially when you had been sick or went to… Advice to Senior Management: I'd say listen to the people that help you stay… – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Bad management, bad training

Customer Service Representative (Former Employee)
Milton Freewater, OR

I worked at SYKES full-time for more than a year


Pros: Just about anybody can be hired. Cons: Silly contrests, very bad training. Advice to Senior Management: Pay more, stop silly contests and use money as incentives. Train better trainers… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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