SYKES

  www.sykes.com
  www.sykes.com
There are newer employer reviews for SYKES

 

Need better organization

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Greenwood, SC
Current Employee - Customer Service Representative in Greenwood, SC

I have been working at SYKES full-time (more than 3 years)

Pros

You get at least 40 hours a week.

Cons

Seniority doesn't count when being looked at for other positions within the site. At this particular site some one from outside the site could be hired in a higher position that you put in for.

Advice to ManagementAdvice

To work closer with the team members they have and listen to what they have to say the representatives on the phones are the ones who knows what is going to be better for them.

Neutral Outlook
No opinion of CEO

370 Other Employee Reviews for SYKES (View Most Recent)

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  1. 1 person found this helpful  

    Satisfied Call Center Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Tampa, FL
    Current Employee - Management in Tampa, FL

    I have been working at SYKES full-time (more than 10 years)

    Pros

    I have worked with Sykes for over 10 years and find it to be a fair and friendly company who provide career advancement, good benefits, a stable enviroment and good management.

    Cons

    As long as you do a good job and show up on time they will maybe work with your schedules. You need to have good attendance and know your job.

    Advice to ManagementAdvice

    Communication and coaching are important.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Milton-Freewater Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Knowledge and Implementation Manager in Milton Freewater, OR
    Former Employee - Project Knowledge and Implementation Manager in Milton Freewater, OR

    I worked at SYKES full-time (more than 10 years)

    Pros

    Opportunities are available as long as you know someone in management. I have worked with SYKES for over 10 years and find it to be not fair and unfriendly at the local center. I have dedicated my life to this company, then lost my job due to personal opinion of Regional Site Director. If he did not like someone, he did what ever it would take to get rid of that person, no matter what the cost.

    Cons

    Performance is no longer valued at local center.

    Advice to ManagementAdvice

    Hire management that is objective not subjective

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for SYKES

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