SYKES

  www.sykes.com
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296 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

Need better organization

Customer Service Representative (Current Employee) Greenwood, SC

ProsYou get at least 40 hours a week.

ConsSeniority doesn't count when being looked at for other positions within the site. At this particular site some one from outside the site could be hired in a higher position that you put in for.

Advice to Senior ManagementTo work closer with the team members they have and listen to what they have to say the representatives on the phones are the ones who knows what is going to be better for them.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Milton-Freewater Center

    Project Knowledge and Implementation Manager (Former Employee) Milton Freewater, OR

    I worked at SYKES full-time for more than 10 years


    Pros: Opportunities are available as long as you know someone in management. I have worked with SYKES for over 10 years and find it to be… Cons: Performance is no longer valued at local center. Advice to Senior Management: Hire management that is objective not subjective No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Work At Home Inconsistent, Poor Training, Lack of Support

    Work At Home Customer Support ATT (Current Employee) Atlanta, GA

    I have been working at SYKES part-time for less than a year


    Pros: If you need a fairly consistent paycheck, part time work to help pay bills and dont mind… Cons: Lets start with the hiring process. You get pressured into accepting a position with things like, "This wont wait" "Are you prepared to work with… Advice to Senior Management: Now that Sykes has bought Alpine Access (not much better but at least they give off the illusion that they care, which they dont either,… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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