2.6 of 5 289 reviews Tampa, FL 5000+ Employees

289 Employee Reviews (View Most Recent)

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Sykes, the good, bad, and Ugly.

Team Manager (Current Employee)
Minot, ND

ProsGreat opportunities for advancement, Excellent training, good knowledge sharing, great people, decent pay, and excellent recognition. Not to busy. Fair and balanced management. Good tools. I love working for Sykes. They put me through college and I worked and gained alot of experience. Overall I cannot complain, until I learned that I would be layed off. It was not a bad business decision, more of a necessity, but it still is hard. I developed my best friends and life time contacts at Sykes. I would recommend Sykes as a Stepping stone, not a lifetime career.

ConsLower pay compared to competitors, constant changes, violatile market. Unqualified employees. Angry customers.

Advice to Senior ManagementKeep the qualified people around. We always let the best people go to better paying Jobs.

Yes, I would recommend this company to a friend

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    Sykes is good! But could be Great!

    Quality Manager (Current Employee)

    I have been working at SYKES

    Pros: Opportunity to work at corporate level Cons: Not a lot of growth opportunities. Advice to Senior Management: Communicate better with all levels. Promote TEAM atmosphere. More
    • Work/Life Balance
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    2 people found this helpful  

    They just don't care

    Technical Support (Former Employee)
    Edinburgh, IN

    I worked at SYKES

    Pros: Regulated salary and benefits package, salary will rise nicely after a number of years in the company, depending… Cons: The downsides of working here are heavily depending on the position and company location - from comfy engineering drone to callcenter slave, your mileage will… Advice to Senior Management: Actually walk the floors in your place for once, speak… No, I would not recommend this company to a friend More
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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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