There are newer employer reviews for SYKES

1 person found this helpful  

Fruitful stay in Sykes

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support Professional  in  Manila, Manila (Philippines)
Former Employee - Technical Support Professional in Manila, Manila (Philippines)

I worked at SYKES full-time for more than 3 years

Pros

low salary compensated with a lot of benefits, friendly people

Cons

Office Politics and unable to take leaves

Recommends
Positive Outlook

336 Other Employee Reviews for SYKES (View Most Recent)

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  1.  

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Coordinator  in  Cluj-Napoca (Romania)
    Former Employee - Team Coordinator in Cluj-Napoca (Romania)

    I worked at SYKES full-time for more than a year

    Pros

    As a manager if you work for a bigger account (130 agents) you receive a lot of support and resources.
    Very good trainings for management level.

    Cons

    If you work for a small account you receive almost no support.
    They kept there for a long time team leaders

    Advice to ManagementAdvice

    They should make it possible also for small accounts to receive all the support they need (trainers and more involvment from the other support departments)
    Don't keep in Team Leaders which are no good for those positions. It might be cost efficient, but on a long term it does bad for the teams

    Recommends
    Neutral Outlook
  2.  

    Worked in the Amsterdam office, not too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Analyst  in  Amsterdam (Netherlands)
    Former Employee - Network Analyst in Amsterdam (Netherlands)

    I worked at SYKES full-time for more than a year

    Pros

    - nice benefits like OV-Chipkaart
    - nice work environment

    Cons

    - the Amsterdam office is now close

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for SYKES

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