336 Employee Reviews (View Most Recent)

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1 person found this helpful  

In tears everyday before work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Work At Home Customer Service Representative
Current Employee - Work At Home Customer Service Representative

I have been working at SYKES part-time for less than a year

Pros

*WAH
*Paycheck
*Two Days off
Awesome training experience

Cons

*Disrespectful Customers
*Low Pay
*Crappy Systems
*Lack of Support

Everyday before I clocked in I was in tears.I hated this job the whole three weeks that I was there.
If you have thin skin or cant tolerate being talked to any kind of way by customers then dont apply for this position.The client of Sykes has some of the most disrespectful clients ever!

Advice to ManagementAdvice

Put yourself in the shoes of your employees.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for SYKES

  1. 2 people found this helpful  

    Y Sykes sux!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support  in  Cairo (Egypt)
    Former Employee - Tech Support in Cairo (Egypt)

    I worked at SYKES full-time for less than a year

    Pros

    It is in quite a good place in Cairo, with spacious rooms and good equipments. There are lots of nice people although the management suxx

    Cons

    The worst management I have ever seen, no order or system and lots of connections buisness there not to mention the injust and unfair unequal treatment of the employee or that is at least what I have experienced there. That is a totally subjective opinion, take it or leave it , it is your thing.

    Advice to ManagementAdvice

    Should work on communication and give everyone equal chances. They should also work out some kind of system that prevents misusage and trickery

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Why you should work for Sykes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Cebu City (Philippines)
    Current Employee - Customer Service Representative in Cebu City (Philippines)

    I have been working at SYKES full-time for more than 5 years

    Pros

    When you go on Maternity leave, not only do you get the SSS Maternity, you're still entitled to your basic salary.

    Cons

    The transportation allowance never increased despite the spike on fare.

    Advice to ManagementAdvice

    Increase the health bonus...

    Recommends
    Neutral Outlook
    Approves of CEO
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