SYKES
2.6 of 5 287 reviews
www.sykes.com Tampa, FL 5000+ Employees

287 Employee Reviews (View Most Recent)

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1 person found this helpful  

My experience was bad because although they talk like they will work around your school schedule they wont.

Customer Service Agent, Technical Support (Former Employee)
Malvern, AR

ProsThe pay is alright and you never have to work overnights. You get breaks and a lunch and the job is easy.

ConsIf you go one minute over on a break you get wrote up. If you miss a day and don't make it up that same week you get another write up.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Disorganized Company, Weak Systems, Impersonal Experience

    Customer Service Representative (Current Employee)
    Tampa, FL

    I have been working at SYKES part-time for less than a year


    Pros: ability to work at home Cons: Ineffective training that was too short and did not prepare us for work; trainers and floor support representatives who talked condescendingly to us, too much… Advice to Senior Management: be more sensitive to the needs of your agents, as they are the face of your company. unhappy agents will make for bad customer… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Satisfied Call Center Employee

    Management (Current Employee)
    Tampa, FL

    I have been working at SYKES full-time for more than 10 years


    Pros: I have worked with Sykes for over 10 years and find it to be a… Cons: As long as you do a good job and show up on time they will… Advice to Senior Management: Communication and coaching are important. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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