There are newer employer reviews for SYKES

1 person found this helpful  

My experience was bad because although they talk like they will work around your school schedule they wont.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Agent, Technical Support  in  Malvern, AR
Former Employee - Customer Service Agent, Technical Support in Malvern, AR

I worked at SYKES full-time for less than a year

Pros

The pay is alright and you never have to work overnights. You get breaks and a lunch and the job is easy.

Cons

If you go one minute over on a break you get wrote up. If you miss a day and don't make it up that same week you get another write up.

Doesn't Recommend
Positive Outlook
Approves of CEO

328 Other Employee Reviews for SYKES (View Most Recent)

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  1. 1 person found this helpful  

    Satisfied Call Center Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management  in  Tampa, FL
    Current Employee - Management in Tampa, FL

    I have been working at SYKES full-time for more than 10 years

    Pros

    I have worked with Sykes for over 10 years and find it to be a fair and friendly company who provide career advancement, good benefits, a stable enviroment and good management.

    Cons

    As long as you do a good job and show up on time they will maybe work with your schedules. You need to have good attendance and know your job.

    Advice to ManagementAdvice

    Communication and coaching are important.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Need better organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Greenwood, SC
    Current Employee - Customer Service Representative in Greenwood, SC

    I have been working at SYKES full-time for more than 3 years

    Pros

    You get at least 40 hours a week.

    Cons

    Seniority doesn't count when being looked at for other positions within the site. At this particular site some one from outside the site could be hired in a higher position that you put in for.

    Advice to ManagementAdvice

    To work closer with the team members they have and listen to what they have to say the representatives on the phones are the ones who knows what is going to be better for them.

    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for SYKES

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