There are newer employer reviews for SYKES

 

Overall good experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Team Coordinator in Cluj-Napoca (Romania)
Former Employee - Team Coordinator in Cluj-Napoca (Romania)

I worked at SYKES full-time (more than an year)

Pros

As a manager if you work for a bigger account (130 agents) you receive a lot of support and resources.
Very good trainings for management level.

Cons

If you work for a small account you receive almost no support.
They kept there for a long time team leaders

Advice to ManagementAdvice

They should make it possible also for small accounts to receive all the support they need (trainers and more involvment from the other support departments)
Don't keep in Team Leaders which are no good for those positions. It might be cost efficient, but on a long term it does bad for the teams

Recommends
Neutral Outlook

357 Other Employee Reviews for SYKES (View Most Recent)

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  1. 1 person found this helpful  

    Fruitful stay in Sykes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Professional in Manila, Manila (Philippines)
    Former Employee - Technical Support Professional in Manila, Manila (Philippines)

    I worked at SYKES full-time (more than 3 years)

    Pros

    low salary compensated with a lot of benefits, friendly people

    Cons

    Office Politics and unable to take leaves

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Best compensation so far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Cebu City (Philippines)
    Former Employee - Technical Support in Cebu City (Philippines)

    I worked at SYKES full-time (less than an year)

    Pros

    Perfect balance between work and play. Extremely good compensation and benefits package.

    Cons

    I have no comment at this time

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for SYKES

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