SYKES

  www.sykes.com
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323 Employee Reviews (View Most Recent)

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If you need a true friend, you better be here.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

The Benefits and the People.

Cons

Speechless, I love Sykes much!

Recommends
Neutral Outlook
Approves of CEO

Other reviews for SYKES

  1.  

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Coordinator  in  Cluj-Napoca (Romania)
    Former Employee - Team Coordinator in Cluj-Napoca (Romania)

    Pros

    As a manager if you work for a bigger account (130 agents) you receive a lot of support and resources.
    Very good trainings for management level.

    Cons

    If you work for a small account you receive almost no support.
    They kept there for a long time team leaders

    Advice to ManagementAdvice

    They should make it possible also for small accounts to receive all the support they need (trainers and more involvment from the other support departments)
    Don't keep in Team Leaders which are no good for those positions. It might be cost efficient, but on a long term it does bad for the teams

    Recommends
    Neutral Outlook
  2. 1 person found this helpful  

    Fruitful stay in Sykes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Professional  in  Manila, Manila (Philippines)
    Former Employee - Technical Support Professional in Manila, Manila (Philippines)

    Pros

    low salary compensated with a lot of benefits, friendly people

    Cons

    Office Politics and unable to take leaves

    Recommends
    Positive Outlook
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