There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

Helpful (2)

Great People, But completely disorganized

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Provisioning Tech in Chavies, KY
Former Employee - Provisioning Tech in Chavies, KY
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at SYKES full-time (More than a year)

Pros

Mostly professional people that work there.

Cons

Poor Pay, poor health benefits packages, inability to keep contracts.

Advice to Management

spend less time kissing butt, and more time on delivering what the client asked for.

Other Employee Reviews for SYKES

  1. Helpful (3)

    Starts out great, but soon turns from great to terrible.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Amherst, NY
    Current Employee - Customer Service Representative in Amherst, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at SYKES part-time (More than a year)

    Pros

    Great pay, stable hours, health, vision, and dental benefits. Ability to change from one program to another. Tuition reimbursement, Leave of absences, FMLA participation.

    Cons

    Very little advancement opportunity, unflexible when familial issues come up, uncaring management, issues with massive favoritism when it does come to promotions

    Advice to Management

    Please be more careful when you're so obviously choosing your friends over those who are well-qualified for the positions. It's very disheartening to work there when you know you'll never be promoted just because you're not "in" with the managers and QA.


  2. Helpful (2)

    I am currently employed at Sykes.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent, Technical Support in Malvern, AR
    Current Employee - Customer Service Agent, Technical Support in Malvern, AR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SYKES full-time (Less than a year)

    Pros

    Great pay and benefits to match

    Cons

    It's a stressful job, metrics can be difficult to meet.

    Advice to Management

    Keep doin' what you do!


There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

Work at SYKES? Share Your Experiences

SYKES

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.