There are newer employer reviews for SYKES

2 people found this helpful  

Great People, But completely disorganized

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Provisioning Tech in Chavies, KY
Former Employee - Provisioning Tech in Chavies, KY

I worked at SYKES full-time (more than an year)

Pros

Mostly professional people that work there.

Cons

Poor Pay, poor health benefits packages, inability to keep contracts.

Advice to ManagementAdvice

spend less time kissing butt, and more time on delivering what the client asked for.

Doesn't Recommend
Neutral Outlook
Approves of CEO

352 Other Employee Reviews for SYKES (View Most Recent)

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  1. 3 people found this helpful  

    Starts out great, but soon turns from great to terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Amherst, NY
    Current Employee - Customer Service Representative in Amherst, NY

    I have been working at SYKES part-time (more than an year)

    Pros

    Great pay, stable hours, health, vision, and dental benefits. Ability to change from one program to another. Tuition reimbursement, Leave of absences, FMLA participation.

    Cons

    Very little advancement opportunity, unflexible when familial issues come up, uncaring management, issues with massive favoritism when it does come to promotions

    Advice to ManagementAdvice

    Please be more careful when you're so obviously choosing your friends over those who are well-qualified for the positions. It's very disheartening to work there when you know you'll never be promoted just because you're not "in" with the managers and QA.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    I am currently employed at Sykes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent, Technical Support in Malvern, AR
    Current Employee - Customer Service Agent, Technical Support in Malvern, AR

    I have been working at SYKES full-time (less than an year)

    Pros

    Great pay and benefits to match

    Cons

    It's a stressful job, metrics can be difficult to meet.

    Advice to ManagementAdvice

    Keep doin' what you do!

    Recommends
    Positive Outlook
    No opinion of CEO
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