There are newer employer reviews for SYKES

 

Low Basic But High Benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Quality Coordinator  in  Makati City (Philippines)
Former Employee - Quality Coordinator in Makati City (Philippines)

I worked at SYKES full-time for more than 5 years

Pros

Benefits a good deal. Unused Leaves are convertible. Actual Net Pay is higher than the base salary.

Cons

If an account goes EOL (End of life), they could place you to another account but will not guarantee you the same post. Do not expect any severance pay either-

Recommends
Approves of CEO

339 Other Employee Reviews for SYKES (View Most Recent)

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  1.  

    a big jump from my previous job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Makati City (Philippines)
    Current Employee - Customer Service in Makati City (Philippines)

    I have been working at SYKES full-time for less than a year

    Pros

    the account i am in currently, is paying generous benefits, my take home pay is quire greater than my basic haha

    Cons

    it's hard to climb to a higher Tier, you would feel that they find ways to hinder that.

    Advice to ManagementAdvice

    nothing in particular, nothing in particular

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good environment, bad salary compensation plan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Manager  in  San Jose, San Jose (Costa Rica)
    Former Employee - Team Manager in San Jose, San Jose (Costa Rica)

    I worked at SYKES full-time for more than 3 years

    Pros

    Good people, good environment, flexible schedules

    Cons

    No salary increase or compensation.
    Too disorganize at all management levels.
    Lots of room from improvement in technology.

    Advice to ManagementAdvice

    Watch out for your internal customer service too (HR, Payroll, IT, etc)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for SYKES

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