There are newer employer reviews for SYKES

Helpful (2)

Mislead, and frustrated.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Chavies, KY
Current Employee - Customer Service Representative in Chavies, KY

I have been working at SYKES full-time (more than 3 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

It's a job. At least they hire after an interview and want to make every attempt to retain you.

Cons

Forget about a promotion unless you kiss some serious management butt. I considered myself to be qualified to do many jobs with Sykes, but found myself being passed up on a consistent basis. Certain employees get away with more based on who they know as well. It's a 'good ol' pal' network and if you're not in said network, then you're days are numbered. Did I mention the salary is a joke?

Advice to Management

Seek employment elsewhere and hopefully someone with sense can help manage the solid workers they have employed. Or pay lower level employees more.

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  1. Helpful (1)

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Malvern, AR
    Current Employee - Account Manager in Malvern, AR

    I have been working at SYKES full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. Lot of professional development and coaching. Company cares about the career progression of their employees.

    Cons

    I have nothing negative to say about this company..

  2. Helpful (2)

    Great People, But completely disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provisioning Tech in Chavies, KY
    Former Employee - Provisioning Tech in Chavies, KY

    I worked at SYKES full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Mostly professional people that work there.

    Cons

    Poor Pay, poor health benefits packages, inability to keep contracts.

    Advice to Management

    spend less time kissing butt, and more time on delivering what the client asked for.

There are newer employer reviews for SYKES

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