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There are newer employer reviews for SYKES

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Helpful (2)

Worst Company I have ever worked for!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Agent
Current Employee - Customer Service Agent

I have been working at SYKES full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

Just about anybody can get a job there

Cons

They treat their employees awful, the benefits leave something to be desired, after almost 3 years of working there, they have gone thru 2 MAJOR layoffs.

Advice to Management

Treat your employees with respect we are your front lines

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  1. Helpful (2)

    C.Y.A.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SYKES full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I learned A LOT, for better or worse. Great experience on my resume.

    Cons

    So many unscrupulous things happening behind the scenes, I don't know where to start. Very few career options/paths within the company if you have aspirations to grow. Dishonesty and finger pointing run amuck. With the exception of a select few, some of the most generally disrespectful people I have ever worked with. No sense of teamwork, only 'ME ME ME'

    Advice to Management

    Back up your people when they are doing their job or acting on your behalf. Otherwise, it sends the message to everyone else not to take them seriously. Identify the rare employees you have that truly go above and beyond and recognize them, instead fo acting like they just performed the very basics of their job and continually using scare tactics to drive them to take on extra responsibilities, without the benefit. Be honest, and be accountable for your decisions.

  2. Helpful (2)

    Mislead, and frustrated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chavies, KY
    Current Employee - Customer Service Representative in Chavies, KY

    I have been working at SYKES full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's a job. At least they hire after an interview and want to make every attempt to retain you.

    Cons

    Forget about a promotion unless you kiss some serious management butt. I considered myself to be qualified to do many jobs with Sykes, but found myself being passed up on a consistent basis. Certain employees get away with more based on who they know as well. It's a 'good ol' pal' network and if you're not in said network, then you're days are numbered. Did I mention the salary is a joke?

    Advice to Management

    Seek employment elsewhere and hopefully someone with sense can help manage the solid workers they have employed. Or pay lower level employees more.

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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