SYKES

  www.sykes.com
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295 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Approves of CEO

 

My experience with Sykes is remarkable and wonderful.

Customer Service Agent (Former Employee) Manila, Manila (Philippines)

ProsVery accommodating staff from hiring until you graduate from English 101 and Product training. As soon as you're on the floor, Team Leaders, Coaches are approachable. Of course, they just have to see in you a good disposition.

ConsNone that I can share, cause it was a short stay and I regretted leaving the company for reasons that are unavoidable.

Advice to Senior ManagementI hope that BPOs or the call center industry would be fair enough to hire employees who have children with special needs, somehow grant them leniency in time schedules, see to it that the reason we have for working are our special children.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Excellent workplace and very friendly staff and workmates.

    Technical Support (Former Employee) Cebu City (Philippines)

    I worked at SYKES full-time for less than a year


    Pros: Follows the labor laws. Knows how to deal with their… Cons: Some people are arrogant. Some team leads are conceited and… Advice to Senior Management: Keep up the excellent service. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

     

    Ok to work for a while

    Customer Service (Current Employee) Shannon (Ireland)

    I have been working at SYKES full-time for more than a year


    Pros: Good salary and good relocation package but you must stay… Cons: Some managers should change job. Half of the management was… Advice to Senior Management: Change some of you More
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