SYKES

  www.sykes.com
  www.sykes.com
There are newer employer reviews for SYKES

 

My experience with Sykes is remarkable and wonderful.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Agent in Manila, Manila (Philippines)
Former Employee - Customer Service Agent in Manila, Manila (Philippines)

I worked at SYKES full-time (less than an year)

Pros

Very accommodating staff from hiring until you graduate from English 101 and Product training. As soon as you're on the floor, Team Leaders, Coaches are approachable. Of course, they just have to see in you a good disposition.

Cons

None that I can share, cause it was a short stay and I regretted leaving the company for reasons that are unavoidable.

Advice to ManagementAdvice

I hope that BPOs or the call center industry would be fair enough to hire employees who have children with special needs, somehow grant them leniency in time schedules, see to it that the reason we have for working are our special children.

Recommends
Positive Outlook
Approves of CEO

376 Other Employee Reviews for SYKES (View Most Recent)

Sort: Rating Date
  1.  

    Ok to work for a while

    Current Employee - Customer Service in Shannon (Ireland)
    Current Employee - Customer Service in Shannon (Ireland)

    I have been working at SYKES full-time (more than an year)

    Pros

    Good salary and good relocation package but you must stay more than 9 months to don't pay it back

    Cons

    Some managers should change job. Half of the management was family related!!!

    Advice to ManagementAdvice

    Change some of you

  2.  

    Good team spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Helpdesk Back Office Agent
    Former Employee - Helpdesk Back Office Agent

    I worked at SYKES part-time (more than an year)

    Pros

    There was a good working atmosphere and friendly colleagues.

    Cons

    The pay at outsourcing companies is naturally lower than it would be if you were working directly for the client company.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for SYKES

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