There are newer employer reviews for SYKES

 

My experience with Sykes is remarkable and wonderful.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Agent  in  Manila, Manila (Philippines)
Former Employee - Customer Service Agent in Manila, Manila (Philippines)

I worked at SYKES full-time for less than a year

Pros

Very accommodating staff from hiring until you graduate from English 101 and Product training. As soon as you're on the floor, Team Leaders, Coaches are approachable. Of course, they just have to see in you a good disposition.

Cons

None that I can share, cause it was a short stay and I regretted leaving the company for reasons that are unavoidable.

Advice to ManagementAdvice

I hope that BPOs or the call center industry would be fair enough to hire employees who have children with special needs, somehow grant them leniency in time schedules, see to it that the reason we have for working are our special children.

Recommends
Positive Outlook
Approves of CEO

337 Other Employee Reviews for SYKES (View Most Recent)

Sort: Rating Date
  1.  

    Good team spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Helpdesk Back Office Agent
    Former Employee - Helpdesk Back Office Agent

    I worked at SYKES part-time for more than a year

    Pros

    There was a good working atmosphere and friendly colleagues.

    Cons

    The pay at outsourcing companies is naturally lower than it would be if you were working directly for the client company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Neutral Enjoyable Pleasant Political Stress Free environment

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support  in  Sandton (South Africa)
    Former Employee - Technical Support in Sandton (South Africa)

    I worked at SYKES as a contractor for more than 3 years

    Pros

    Time Management Neutral Enjoyable Pleasant Political Stress Free environment

    Cons

    Internal New Product Launch and Training for Staff

    Advice to ManagementAdvice

    A little more attention required to Management to avoid misconceptions.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for SYKES

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