SYKES

www.sykes.com
There are newer employer reviews for SYKES

 

Ok to work for a while

Current Employee - Customer Service in Shannon (Ireland)
Current Employee - Customer Service in Shannon (Ireland)

I have been working at SYKES full-time (more than a year)

Pros

Good salary and good relocation package but you must stay more than 9 months to don't pay it back

Cons

Some managers should change job. Half of the management was family related!!!

Advice to ManagementAdvice

Change some of you

518 Other Employee Reviews for SYKES (View Most Recent)

Sort: Rating Date
  1.  

    Working at SYKES Shanghai

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor in Shanghai, Shanghai (China)
    Current Contractor - Anonymous Contractor in Shanghai, Shanghai (China)

    I have been working at SYKES as a contractor (more than a year)

    Pros

    great time working in a team of diverse cultural and racial background.

    Cons

    Biased account managers, unfairly awarding promotions to friends rather than those who are more deserving based on merit.
    For 2 years of working,only once was there a meeting with the team and manager.As a result,most employees are unaware of any new updates or changes in policy.As a result the absence of transparency is overwhelming.

    Advice to ManagementAdvice

    Encourage more manager-support team flow of communication and interaction via implementing standardized weekly or bi-weekly meetings.
    For any internal opening or major promotion, a thorough application & interview must be held for candidates instead of arbitrarily awarding the position to a friend without any announcement to other team members.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Good team spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Helpdesk Back Office Agent
    Former Employee - Helpdesk Back Office Agent

    I worked at SYKES part-time (more than a year)

    Pros

    There was a good working atmosphere and friendly colleagues.

    Cons

    The pay at outsourcing companies is naturally lower than it would be if you were working directly for the client company.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for SYKES

Work at SYKES? Share Your Experiences

SYKES

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.