There are newer employer reviews for SYKES

2 people found this helpful  

Not very good in any respect.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Training Coordinator in Amherst, NY
Current Employee - Training Coordinator in Amherst, NY

I have been working at SYKES full-time (more than 3 years)

Pros

A job at Sykes is better than no job at all.

Cons

Terrible benefits. Personnel are strictly numbers to be manipulated at will to suit corporate goals.

Advice to ManagementAdvice

Get a grip on how your poor personnel policies affect employee attitude, motivation, and loyalty.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

352 Other Employee Reviews for SYKES (View Most Recent)

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  1. 1 person found this helpful  

    the qx reviews are unfair and management does not value employees

    Former Employee - Customer Service Representative in Lakeland, FL
    Former Employee - Customer Service Representative in Lakeland, FL

    I worked at SYKES full-time (more than an year)

    Pros

    an easy job as long as you can overlook the company garbage

    Cons

    back to back calls and extremely biased qa reviews

    Advice to ManagementAdvice

    value your employees and you would not have so much turnover

  2. 2 people found this helpful  

    C.Y.A.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SYKES full-time (more than an year)

    Pros

    I learned A LOT, for better or worse. Great experience on my resume.

    Cons

    So many unscrupulous things happening behind the scenes, I don't know where to start. Very few career options/paths within the company if you have aspirations to grow. Dishonesty and finger pointing run amuck. With the exception of a select few, some of the most generally disrespectful people I have ever worked with. No sense of teamwork, only 'ME ME ME'

    Advice to ManagementAdvice

    Back up your people when they are doing their job or acting on your behalf. Otherwise, it sends the message to everyone else not to take them seriously. Identify the rare employees you have that truly go above and beyond and recognize them, instead fo acting like they just performed the very basics of their job and continually using scare tactics to drive them to take on extra responsibilities, without the benefit. Be honest, and be accountable for your decisions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for SYKES

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