There are newer employer reviews for SYKES

1 person found this helpful  

Work/life un-balanced

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Systems Administrator  in  Tampa, FL
Current Employee - Systems Administrator in Tampa, FL

I have been working at SYKES full-time for more than a year

Pros

Good people; great location(s); great presence in the community; great services to customers; great benefits.

Cons

If Sykes had a necromancer on their payroll, they would have no problem working you to death, reviving you and then working you to death again.

Advice to ManagementAdvice

Focus on work/life balance. Expand your flex commute options.

Recommends
Positive Outlook
Approves of CEO

336 Other Employee Reviews for SYKES (View Most Recent)

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  1. 4 people found this helpful  

    Sykes IT: End-User Support Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - End User Support Specialist  in  Milton-Freewater, OR
    Current Employee - End User Support Specialist in Milton-Freewater, OR

    I have been working at SYKES full-time for more than 3 years

    Pros

    Excellent Entry Level position, your tasking scales up as you learn more. The senior IT engineers are brilliant and very helpful and willing to teach if you're motivated.

    Cons

    Operations and IT are constantly at odds. Operations side views IT as someone to blame when things go wrong, or an adversary needing to be overcome or manipulated. Senior IT management is nearly powerless to combat this and will regularly burn highly skilled and motivated engineers and support personal for political infighting and personal squabbles. There's no real upward mobility, outside local site IT, there's severe cronyism and nepotism at the higher levels, and skill is not recognized or rewarded. You're also grossly underpaid for the work you do, and they are not afraid to increase scope of responsibility without promoting to an appropriate position.

    Advice to ManagementAdvice

    Pay your IT people what they are worth, and you might actually get quality IT teams, the good ones see the writing on the wall and leave.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Okay place, depends on the situation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Vansant, VA
    Former Employee - Customer Service Representative in Vansant, VA

    I worked at SYKES full-time for less than a year

    Pros

    Great pay, considering you sit and talk all day. Nice coworkers for the most part.

    Cons

    Strict, sometimes stupid policies and rules. A lot of childish drama and stuff, but that's probably everywhere.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for SYKES

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