SYKES
2.6 of 5 289 reviews
www.sykes.com Tampa, FL 5000+ Employees

289 Employee Reviews (View Most Recent)

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2 people found this helpful  

Sykes is very disorganized, I hate working there.

Floor Manager (Current Employee)
Greenwood, SC

ProsGreat money for the little amount you have to do. Always offering overtime. Very good first time job.

ConsMust have loads of patience. Very favoritzed, if you aren't friends with a higher up, good luck trying to move up. Very frustrating job, never have any real help. Team managers don't really care about helping either, just like to sit around and do nothing.

Advice to Senior ManagementFavoritism needs to be changed. The turn over rate at the facility is extremely high because of management. Also, When multiple people are having issues with the same TM, something needs to chage. They're is no shift changing either, which can be frustrating, especially those working the same shifts for 6 months straight from 4-1 or 12-9. Policies need to be enforced, because they never actually are. Some people can walk in with mini skirts and not have a word said to them, while others (who are not favoritized) get scolded or written up for it. Enough said.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
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    2 people found this helpful  

    A little bit more

    Customer Service Agent, Technical Support (Current Employee)
    Savannah, GA

    I have been working at SYKES full-time for less than a year


    Pros: - no commute - Encouraging work environment Cons: - VERY LOW PAY. - Heavy tech requirements Advice to Senior Management: Increase the base pay for these positions in order for the role to be… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Work/life un-balanced

    Systems Administrator (Current Employee)
    Tampa, FL

    I have been working at SYKES full-time for more than a year


    Pros: Good people; great location(s); great presence in the community; great… Cons: If Sykes had a necromancer on their payroll, they would have no problem… Advice to Senior Management: Focus on work/life balance. Expand your flex commute options. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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