SYKES
2.6 of 5 255 reviews
www.sykes.com Tampa, FL 5000+ Employees

255 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

1 person found this helpful  

CSA

CSA (Current Employee)
Malvern, AR

I have been working at SYKES full-time for more than a year

ProsNice break room? Um. Nice chairs?

ConsUnrealistic schedule adherence expectations. Discouraging management. Forced to do sales which is not what I was hired for. Promises made and broken daily. Motivational speeches about advancement where none exists. Unforgiving points system where even an automobile breakdown on the side of the road will lose you points, but then again the points form we are FORCED to sign does state "no exceptions". I am very unhappy. I have met my end of everything but they refuse to meet their end. They're like a morgue...the faster they can get new bodies in, the faster they can get old ones out. The place is a joke.

Advice to Senior ManagementStop promoting inexperienced boys to TM's and give the women of the company a chance at more than just the coveted unachievable position of HR.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Nice company!

Trainer (Former Employee)

I worked at SYKES full-time for more than a year


Pros: Policies are n place and they strive to continually improve… Cons: Too much work for one person. Maybe a pay increase… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Get in, bankroll, get out! Not a real career. No work-life balance.

Call Center (Former Employee)
Spokane Valley, Spokane, WA

I worked at SYKES part-time for more than a year


Pros: Interesting - challenging (highly stressful) Little higher than min wage plus bonus depending on State. Try to label us as PT to avoid full healthcare… Cons: Sykes has a m.o. method of operandi of doing this dance. Read the last layoff with Sprint at Sykes Spokane at Federal Trade Act Petition… Advice to Senior Management: Get real before it's too late for you. Be kind to your peons, you never know when you may need a referral… – I'm not optimistic about the outlook for this company… More

There are newer reviews on SYKES.

Worked for SYKES? Contribute to the Community!

SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at SYKES reviews and ratings — including employee satisfaction and approval rating for SYKES CEO Chuck Sykes. All reviews posted anonymously by SYKES employees.