SYKES

  www.sykes.com
  www.sykes.com
There are newer employer reviews for SYKES

 

It is what it is

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Operations Management Desk Manager in Lakeland, FL
Current Employee - Operations Management Desk Manager in Lakeland, FL

I have been working at SYKES full-time (more than 8 years)

Pros

If you work hard you can move up, however over the last 2 years the company has taken a very odd approach to operations. Great people at the mid-level and starting(agent) level. You get what you put in it with this company.

Cons

Salary, not bad but could use improvement with the profits they are pushing

Advice to ManagementAdvice

Look at the people driving the business and reward those people

Recommends
Positive Outlook
Approves of CEO

376 Other Employee Reviews for SYKES (View Most Recent)

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  1. 1 person found this helpful  

    Analogy: A Rest stop and that's it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst in Tampa, FL
    Former Employee - IT Analyst in Tampa, FL

    I worked at SYKES as a contractor (more than an year)

    Pros

    Work from home and work from home

    Cons

    Bi-polar managers
    Pay (Not even competitive)
    Little to no guidance

    Advice to ManagementAdvice

    Sell the company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Not a bad place to work, many of the people make it positive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SYKES full-time (more than 10 years)

    Pros

    Ability to work from home office. Benefits were not too bad and the people I worked with were a good team.

    Cons

    Some of the Sr. Management is taking on more than they can handle and do not have time for their teams. They all tend to be extremely stressed out and too busy.

    Advice to ManagementAdvice

    Hire better leaders that are good with people and developing them with a positive approach. Stop wasting money on unnecessary traveling.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for SYKES

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