There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

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Working at Sykes

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - OMD Analyst in Lakeland, FL
Current Employee - OMD Analyst in Lakeland, FL

I have been working at SYKES full-time (More than 10 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

I can honestly say that I have enjoyed the years I've spent working here. The people are great.

Cons

My job is being sent offshore.

Advice to Management

You need a local connection for OMD to be most efficient.

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  1. Helpful (1)

    Very average and perhaps even sub-par.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Fayetteville, NC
    Current Employee - Customer Service Agent in Fayetteville, NC

    I have been working at SYKES full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    A paycheck and nothing more.

    Cons

    Badging in and out, meeting time multiple time restraints, and minimum accuracy gaps.

    Advice to Management

    Offer more pay, at least what the average call center is in surrounding areas.

  2. Helpful (1)

    SYKES’ greatest asset is our people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Milton-Freewater, OR
    Former Employee - Anonymous Employee in Milton-Freewater, OR

    I worked at SYKES full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Meet people, face challenges, advancement.

    Cons

    Management falsifying documents to protect themselves.

    We are dedicated to finding talented people across the world who are dedicated to our philosophy of always reaching higher. (NOT!)

    Advice to Management

    Be more aware of what is happening in local centers before making snap decisions.
    Should not terminate tenure dedicated employees.

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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