There are newer employer reviews for SYKES

 

Underpaid, and jobs keep going overseas

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Bloomsburg, PA
Current Employee - Customer Service Representative in Bloomsburg, PA

I have been working at SYKES part-time for more than 3 years

Pros

Good work environment and local center management. Learn about different industries depending on the client. Answer phone calls and help people in the comfort of an office instead of somewhere doing hard labor.

Cons

Basis for evaluation regarding raises is antiquated. Not many opportunities to move up. Most centers are in rural areas so no option to live in a fun, urban environment. Create positions and train people only to give those jobs to people overseas. Higher management focuses on profit, not people.

Advice to ManagementAdvice

Keep jobs in America.

Recommends
Positive Outlook
No opinion of CEO

328 Other Employee Reviews for SYKES (View Most Recent)

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  1.  

    Working at Sykes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OMD Analyst  in  Lakeland, FL
    Current Employee - OMD Analyst in Lakeland, FL

    I have been working at SYKES full-time for more than 10 years

    Pros

    I can honestly say that I have enjoyed the years I've spent working here. The people are great.

    Cons

    My job is being sent offshore.

    Advice to ManagementAdvice

    You need a local connection for OMD to be most efficient.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Pay is better than most places.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SYKES

    Pros

    Work with your schedules and time off request.

    Cons

    Need better management in place.

    Advice to ManagementAdvice

    Get some real management

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for SYKES

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