SYKES

  www.sykes.com
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300 Employee Reviews (View Most Recent)

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Underpaid, and jobs keep going overseas

Customer Service Representative (Current Employee) Bloomsburg, PA

ProsGood work environment and local center management. Learn about different industries depending on the client. Answer phone calls and help people in the comfort of an office instead of somewhere doing hard labor.

ConsBasis for evaluation regarding raises is antiquated. Not many opportunities to move up. Most centers are in rural areas so no option to live in a fun, urban environment. Create positions and train people only to give those jobs to people overseas. Higher management focuses on profit, not people.

Advice to Senior ManagementKeep jobs in America.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Working at Sykes

    OMD Analyst (Current Employee) Lakeland, FL

    I have been working at SYKES full-time for more than 10 years

    Pros: I can honestly say that I have enjoyed the years… Cons: My job is being sent offshore. Advice to Senior Management: You need a local connection for OMD to be most… Yes, I would recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Very average and perhaps even sub-par.

    Customer Service Agent (Current Employee) Fayetteville, NC

    I have been working at SYKES full-time for less than a year

    Pros: A paycheck and nothing more. Cons: Badging in and out, meeting time multiple time restraints, and… Advice to Senior Management: Offer more pay, at least what the average call center… No, I would not recommend this company to a friend More

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