There are newer employer reviews for SYKES

 

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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Concierge  in  Fort Smith, AR
Former Employee - Concierge in Fort Smith, AR

I worked at SYKES full-time for more than a year

Pros

good pay, decet managers , they harldy ever drug test which is nice

Cons

vacation/ paid time off sucks you only get 40 hours every 6 months and its a max of 60 hours per 6 montths so there is no 2 week vacations unless your upper management must be nice. very much a favorites get the position kind of job

Advice to ManagementAdvice

stop playing favorites and defend your employees more

Recommends
Neutral Outlook
Disapproves of CEO

333 Other Employee Reviews for SYKES (View Most Recent)

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  1.  

    Underpaid, and jobs keep going overseas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Bloomsburg, PA
    Current Employee - Customer Service Representative in Bloomsburg, PA

    I have been working at SYKES part-time for more than 3 years

    Pros

    Good work environment and local center management. Learn about different industries depending on the client. Answer phone calls and help people in the comfort of an office instead of somewhere doing hard labor.

    Cons

    Basis for evaluation regarding raises is antiquated. Not many opportunities to move up. Most centers are in rural areas so no option to live in a fun, urban environment. Create positions and train people only to give those jobs to people overseas. Higher management focuses on profit, not people.

    Advice to ManagementAdvice

    Keep jobs in America.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Working at Sykes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OMD Analyst  in  Lakeland, FL
    Current Employee - OMD Analyst in Lakeland, FL

    I have been working at SYKES full-time for more than 10 years

    Pros

    I can honestly say that I have enjoyed the years I've spent working here. The people are great.

    Cons

    My job is being sent offshore.

    Advice to ManagementAdvice

    You need a local connection for OMD to be most efficient.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for SYKES

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