There are newer employer reviews for SYKES

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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Concierge in Fort Smith, AR
Former Employee - Concierge in Fort Smith, AR

I worked at SYKES full-time (more than a year)

Recommends
Neutral Outlook
Disapproves of CEO
Recommends
Neutral Outlook
Disapproves of CEO

Pros

good pay, decet managers , they harldy ever drug test which is nice

Cons

vacation/ paid time off sucks you only get 40 hours every 6 months and its a max of 60 hours per 6 montths so there is no 2 week vacations unless your upper management must be nice. very much a favorites get the position kind of job

Advice to Management

stop playing favorites and defend your employees more

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  1. Helpful (1)

    SYKES’ greatest asset is our people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Milton-Freewater, OR
    Former Employee - Anonymous Employee in Milton-Freewater, OR

    I worked at SYKES full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Meet people, face challenges, advancement.

    Cons

    Management falsifying documents to protect themselves.

    We are dedicated to finding talented people across the world who are dedicated to our philosophy of always reaching higher. (NOT!)

    Advice to Management

    Be more aware of what is happening in local centers before making snap decisions.
    Should not terminate tenure dedicated employees.

  2. Helpful (1)

    Lies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in McElhattan, PA
    Current Employee - Customer Service Representative in McElhattan, PA

    I have been working at SYKES full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I enjoy my co workers

    Cons

    Management, Raise Freeze, Bias within the management team, lack of communication throughout the management team, No room for growth or promotion

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